Addison, TX

Full Time

Medix Infusion is growing and we need to add a Scheduling Coordinator to our Patient Services Team! Join the Scheduling Team as a dedicated scheduler. Main contact for all interactions with care team members. Work as a team to ensure adherence to Company policies associated with record establishment, retention, maintenance and confidentiality. Ideal background as an Administrative Medical Assistant working in back office clinic or physician office is ideal for this role.

General Description

The Scheduling Coordinator is responsible for scheduling, rescheduling, and cancelling patient infusion appointments. The Scheduling Coordinator must communicate professionally to referral sources and patients. The Scheduling Coordinator will work closely with the Insurance, Intake, Pharmacy, and Clinical departments in managing patient care while promoting compassionate high-quality standards.

Duties and ResponsibilitiesWork Experience RequirementsHigh school diploma or equivalent.
Experience working in medical insurance verification, patient scheduling, Medical Assistant, or other healthcare environment required.
Medical Assistant with 2 years office experience preferred.
Strong verbal and written communication skills.
Must be organized and work well under faced paced conditions.

• Schedules and reschedules patient appointments according to the physician order.
• Cancels appointments as directed and complete appropriate patient follow-up.
• Reviews patient medical records and orders prior to their upcoming appointment to ensure orders are valid, future appointments are scheduled, and overbooking of the schedule has not occurred.
• Update schedules as changes occur and follow up with any identified deficiencies in the scheduling process.
• Documents timely and accurately in the EMR system.
• Coordinates patient care with multi-disciplinary teams including pharmacy, insurance, and third-party entities.
• Communicates new patient appointments with referral sources.
• Completes follow-up tasks as assigned.
• Assures work is completed in a timely manner to prevent delays in patient care.
• Attends departmental meetings and in-services as requested.
• Assists with orientation and training of staff.
• Demonstrates courteous, compassionate, and professional behavior at all times.
• Proficient in computer skills regarding Outlook, Microsoft Teams, Word, and Excel.
• All other assigned duties.

REASONS TO WORK AT MEDIX INFUSION

• Excellent Culture as ranked by our own employees (NPS Score)
• We Put the Patient First – Treating Others the Way We Want Ourselves or Our Family Treated
• We Do the Right Thing…
• Team Matters – We Always Assume Positive Intent
• Health Insurance (Company pays approx. 70% of medical coverage chosen)
• Dental/Vision Insurance (voluntary)
• Paid Time Off – tiered plan based on tenure starting at 80 hours annually
• Paid holidays – 7 days per year
• $50,000 life insurance/$50,000 AD&D Employer Paid (additional Voluntary Life/AD&D products available)
• Disability income protection plan (optional)
• 401 (k) savings plan and company match

ABOUT MEDIX INFUSION

Medix Infusion provides personalized home and in suite infusion therapy services for patients with chronic or acute conditions. Our expert team is dedicated to making each patient’s journey as easy as possible. We provide medical infusion therapies, including anti-infectives, biologics, IVIG, and other injectable and infusion treatments.

Medix Infusion's Mission: To connect chronically ill and high-acuity patients with infusion therapy by providing convenient, compassionate care within rural, suburban, and other under-served communities.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Addison, TX 75001: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience with medical insurance verification, patient scheduling, Medical Assistant, or other healthcare environment required?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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