Norwich Technologies, voted by its employees in 2021 & 2022 as one of the Top 50 Best Places to Work in Vermont, is a vertically integrated company which develops and deploys forward looking clean energy innovations for our community, business, and utility customers throughout the Northeast. From US Department of Energy Research & Development grants to hundreds of commercial solar and EV charging installations, Norwich Technologies’ experience and services are supporting all communities’ transition to a cleaner, sustainable future.

Description

Our growing company, RunTime Solar, a division of Norwich Technologies, seeks an individual with strong organizational and troubleshooting skills to perform service work, warranty work and O&M duties throughout Vermont, New Hampshire, and Maine. These existing Photovoltaic (PV) Systems, installed by Norwich Technologies and others, range from 1 KW to multiple MW, including both ground-mounted and roof-mounted residential, commercial, industrial, and utility-scale grid-tied systems. This position will be responsible for troubleshooting, maintenance, documenting, and tracking assignments until completion as well as data analysis using online monitoring platforms. This full-time position includes a salary commensurate with experience, along with a robust benefit package offering health care, vacation, dental, vision and disability insurance, and retirement savings opportunities.

Primary Responsibilities

• Respond to service calls as dispatched, drive assigned issues, and seek advice/counsel as needed
• Track case progress and log communications with Asset/Service Manager using the NetSuite system
• Troubleshoot and implement code-compliant repairs in the field in a safe and efficient manner
• Fill out Service Work Orders, and track travel, labor time, and materials used for billing
• Communicate all day-to-day service matters with Asset/Service Manager
• Document all site changes/fixes resulting from the O&M work, add reports to be filed to job as archiveddocumentation
• Secure additional field help for service work as needed, through the Asset/Service Manager
• Perform PV system commissioning and testing procedures
• Assist Asset/Service Manager in feedback loop to NT, Operations, Project Management and Engineering teams by critically examining installations and sharing findings through constructive feedback for constant qualityimprovement

Knowledge and Skill Requirements

• 1+ year minimum experience as a solar PV installer or designer
• Strong understanding of grid-tied solar installation, PV system design, installation commissioning procedures, shutdown/LOTO procedures, troubleshooting, monitoring, and repair
• Knowledge of the NEC and the ability to use and reference the code as required
• Proficient skill with computers, Windows OS, Microsoft Office, Google Suite
• Industrial Communications & Networking knowledge, wired and wireless
• Excellent interpersonal skills and attention to detail
• Self-starter, positive “can do” attitude, determined problem-solving ability
• Able to work both under instruction and in a self-directed manner as needed
• Valid driver’s license is required

Please send cover letter and resume to Careers@runtimesolar.com