Risk Management Coordinator Job at Seminole County, FL
Description
Paraprofessional work in the development, implementation, and evaluation of workers' compensation, property and liability, and Risk Management programs and claims handling.
**Salary will be determined depending on qualifications of candidates who exceed the minimum requirements as outlined within the job description.
**Additional compensation based on licensure.
Essential Functions
Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
Receives and processes accident reports and claims under the Risk Management program. Coordinates a variety of information with third-party administrator (TPA) including outstanding medical bills, employee lost time, employee return to work, and employee wage statements.
Maintains computer database for all claims. Provides reports from information maintained in the database. Analyzes claims and trends based on data.
Maintains all forms and documents relating to claims. Prepares old files for records destruction based on retention criteria. Coordinates long-term, off-site file storage of records and other office documents. Assembles and researches materials from files and records in preparing reports, summaries, tabulations, and office correspondence.
Evaluates legal correspondence regarding claim issues; prepares necessary evaluation of claim for appropriate approvals.
Maintains litigated files; responds to requests for information from TPA as appropriate; reviews defense bills; interacts with citizens and responds to citizen requests during the initial tort claim process.
Schedules telephone conference calls between defense attorney, adjustor, and Seminole County Risk Management staff.
Schedules and prepares materials for claims review meetings for TPA, adjustors, defense attorney, and Seminole County management.
Reviews daily check register; processes for payment via County Finance.
Provides support to the Risk Management Program for accounting processes. Creates purchase orders as needed. Processes vendor invoices and maintains records of payments for Risk Management programs. Monitors payments to ensure staff is not exceeding budget. Maintains accounting spreadsheets for tracking.
Maintains SharePoint for Risk Management; issues pool vehicles for County Services Building (CSB) employees; maintains lost and found function for CSB; responsible for refunds and acts as vending liaison for CSB vending machines.
Provides administrative and clerical support to the Risk Management team.
Assists with the Request for Proposals (RFP) process for Risk Management.
. Compiles data for risk management monthly reports and budget projections.
Additional Duties:
Performs other related duties as assigned or as may be necessary.
In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.
Minimum Qualifications
Associate degree with three (3) years’ experience working with property, liability, and workers’ compensation insurance programs required. Certification or licensure in workers’ compensation and/or liability claims preferred.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications.
Additional Requirements
Considerable knowledge of property and liability and workers' compensation laws, regulations, and procedures.
Ability to plan, organize, and carry out duties with minimal supervision. Ability to monitor claims and process claim requests and payments. Ability to communicate effectively both orally and in writing.
Thorough knowledge of Business English, spelling, punctuation, grammar, and modern office practices and procedures. Ability to handle telephone communications in a courteous manner.
Ability to provide exceptional customer service to citizens, and receives and responds to inquiries, requests for assistance in areas of responsibility,
Has the ability to plan, organize and prioritize daily assignments and work activities. Ability to maintain confidentiality as required.
Ability to work independently, and in a team setting, to carry out assignments to completion.
Ability to maintain records in compliance with applicable laws, regulations, policies and procedures. Establishes and maintains an effective and efficient records management system and ensures the security and confidentiality of records.
Ability to use a personal computer and associated software. Skilled in the use and care of standard office machines.
Must possess and maintain a valid Florida driver's license.
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