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Risk and Compliance Investigator Job at FedEx Dataworks

FedEx Dataworks United States

$87,120 - $173,875 a year

As part of the Dataworks team, you will be developing and managing people operations solutions that are transforming the fabric of FedEx. You will be part of a team of change-agents that embrace the "art of the possible" by taking a data-driven approach.

The ideal candidate for this position will be passionate about, and have hands-on experience in fact-finding, investigations and/or compliance in a corporate setting. They’ll be able to lead and execute case work independently, think critically, and be able to gather facts and information in a timely, defensible manner while remembering that everyone they speak to is a colleague and person first. We act with empathy and objectivity and ensure that the quality of our work and employees’ experiences are paramount. This role will also lead and continue to develop our compliance program which is comprised of AAP and I-9 processes, among others. They’ll also have a genuine interest in helping others grow, by embracing the opportunity to guide and advise employees on policies, procedures and processes, and lead and conduct trainings as needed.
Dataworks is a data-driven, people-first company focused on making supply chains smarter and we are looking for someone who will apply the same rigor to the People function. The ideal candidate will be the type of individual who enjoys rolling up their sleeves in a tight-knit and fast-paced environment, seeking to influence and drive incremental change in our culture and people through each moment and experience. People who love it here are the types who strive to solve problems while knowing when to pause, reflect, evaluate and iterate, and who have fun doing it.

Job Description:

Responsibilities include, but are not limited to:


  • Developing, implementing and sustaining the growth of our FedEx Dataworks investigations/employee resolution and compliance program as the program lead.
  • Drive the continued growth and stabilization of our compliance program including but not limited to AAP and I-9 processes, among others.
  • Ensure we deliver an outstanding people-focused, quality experience to our internal stakeholders and customers.
  • Collaborate with legal counsel, People Team and business leadership to drive and continuously improve the program so that it is aligned with the Company’s strategic objectives, principles, priorities and compliant.
  • Lead and execute investigations/fact-finding into alleged employee misconduct and potential rule, policy and/or procedural violations with an objective mindset and approach, ability to spot issues and address and mitigate risk. Address situations in a timely, defensible manner and with quality, our principles, and the employee’s experiences as a priority. Partner closely with Director of People Operations for complex, highly sensitive situations.
  • Provide expertise to business management and People Team, ensuring relevant policies and procedures are administered consistently across all business units.
  • Demonstrate ability to communicate verbally and in writing, sharing relevant facts and information in support of fact-finding/investigations and other compliance activities, including but not limited to defensible reports and summaries
  • In partnership with other stakeholders, develop and execute relevant trainings for Dataworks. Provide coaching and guidance to leadership and employees as necessary regarding FedEx Dataworks policies, procedures and processes.
  • Gather and analyze relevant facts and information and make recommendations on progressive corrective action and risk mitigation. Identify issues, contributing factors to alleged misconduct/wrongdoing, and potential opportunities for remedies. Apply understanding of company policies and procedures to evaluate allegations and compliance concerns.
  • Develop and maintain metrics regarding investigations, corrective action, and compliance.
  • Communicate with clarity and empathy to members of diverse populations in remote, hybrid and/or in-person settings.
  • Support other programs and processes within the People Team as needed

Minimum Qualifications:

Investigations and Compliance Lead
  • Bachelor's Degree and at least 5 years of relevant experience in compliance and/or fact-finding/investigations.
  • Previous, relevant experience obtained in a corporate setting is preferred.
  • Strong organization, planning, critical thinking, analytical, and communication skills.

Investigations and Compliance III
  • Bachelor's Degree and at least 3 years of relevant experience in compliance and/or fact-finding/investigations.
  • Previous, relevant experience obtained in a corporate setting is preferred.
  • Strong organization, planning, critical thinking, analytical, and communication skills.

Domicile Information:

This position can be located anywhere in the United States.

Application Criteria:
Upload current copy of resume (Microsoft Word or PDF Format only) and answer job questionnaire by 5pm Central Time by May 30, 2023.


Additional Information

Colorado, Nevada, Connecticut, New York, California, Rhode Island and Washington Residents Only - Compensation: Annual Salary: $87,120.00 - $173,875.00. This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.


Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges.

We are creating opportunities for FedEx, our customers, and the world at large by:

  • Exploring and harnessing data to define and solve true problems;
  • Removing barriers between data sets to create new avenues of insight;
  • Building and iterating on solutions that generate value;
  • Acting as a change agent to advance curiosity and performance.

At FedEx Dataworks, we are making supply chains work smarter for everyone.


Employee Benefits: medical, dental, and vision insurance; paid Life and AD&D insurance; tuition reimbursement; paid sick leave; paid parental leave, paid vacation, paid military leave, and additional paid time off; geographic pay ranges; 401k with Company match and incentive bonus potential; sales Incentive compensation for selling roles.


Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.




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