Job Functions:

· Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.

· Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.

· Memorize menu selections and wines including being familiar with daily specials and basic ingredients.

· Use proper verbiage and etiquette including serving ladies first

· Write order on check or memorize order.

· Relay order to kitchen and service bar utilizing point of sale system

· Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout.

· Total bill and accept payment or refer guest to cashier.

· Ladle soup, portion pies and desserts, and brew coffee.

· Clear and reset counters or table at conclusion of each course.

· Assist in cleaning and wiping down of service areas and prep areas

· Notify a manager immediately of any guest complaints.

· Practice and observe all safety rules and procedures.

· Assist all service personnel in any duties as requested.

· Maintain and follow all cash handling procedures.

· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

· Ability to accurately report information.

Professionalism Expectations:

· Projects and assignments are completed thoroughly, professionally, and with care.

· Adjusts to high-pressure conditions and is open to change.

· Assumes responsibility for personal growth and development.

· Expresses ideas and conveys information clearly, effectively, and professionally.

· Actively listens to others.

Physical Requirements:

· Minimum lifting of 50 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 50 pounds.

Other duties may be assigned.

Additional Requirements:

· Must have a comprehensive knowledge of all hotel departments and functions.

· Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.

· Must have good mathematical and computer skills.

· High school education preferred. Relevant training and experience required.

*Free Lunch

*Free Parking

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Restaurant type:

• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Charlotte, NC 28204: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Food service: 1 year (Required)
• Serving: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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