Position is located in Pennsauken NJ. You must be able to work at the store location.

Restaurant Equippers, Inc., a national mass merchandiser of Restaurant Equipment and Supplies to the Food Service industry, is looking for a high-energy sales person with at least 6-months of experience and/or training in food service operations management. The Sales and customer service position offers a stable hourly daytime schedule, opportunities to assist customers who work in food service and create trusted long-term relationships, and expand your knowledge in the industry you love.

The company provides a competitive salary, rich employee insurance benefits, 401k retirement savings, paid vacation and holidays, job security resulting from decades of stable economic growth, and an opportunity to work in a family friendly organization that is continually growing and expanding.

Visit our website at www.equippers.comfor more information about our company.

Scope of Responsibilities

· Servicing customers at the counter.

· Servicing customers on the sales floor.

· Servicing customers on the phone.

· Following up and resolving open customer quotes, orders, order tracking, vendor special orders, etc.

· Performing store product and inventory care.

· Furthering personal product knowledge.

1) Provides friendly, courteous, sincere, helpful, knowledgeable, efficient, customer service.

2) Knowledgeable of in-store products, flyer and store locations, and product availability. Comfortably explains features, benefits, usage, product care, and warranty protection. Comfortable in the justification of product prices, and goes out of the way to sincerely help the customer make the best informed and economical selection for their individual needs.

3) Provides cost saving tips and alternates (including special advertised priced items, clearance and buyout bargains, discounted scratch & dent and discontinued items, and used equipment alternatives, and suggests meaningful, helpful, needed accessories and related items to customers.

4) Verifies that all customer orders are being handled appropriately by tracking open status, coordinating deliveries, and resolving delays.

5) Follows up with customers on open customer quotes and orders, keeps customers advised of issues with delayed shipments, payment and tax issues, customer order tracking requests, and other customer requirements needed to finalize and/or resolve their orders.

6) Contacts customers, vendors, and shipping companies to coordinate merchandise returns and collection of unpaid funds and overdue account payments, and properly documents in the “Past Due Accounts Action Log” the efforts taken.

7) Insures the assigned display areas in the store remain clean, organized, properly and accurately ticketed, signed, and displayed.

Education and Experience

· Required High School Diploma or GED.

· Preferred Associate’s Degree from a two year college or technical school.

· At least 6 months of experience and/or training in food service operations management or food service equipment sales and service is preferred.

· Minimum requirement of 1 year of intensive computer usage experience; including, keyboarding, e-mail communication, internet usage, and use of multiple software packages.

· If you have the ability to speak Mandarin Chinese or Spanish, that would be awesome.

Skill Requirements

1) Demonstrated ability engaging and connecting with customers through building long term personal and trusted relationships, and sincerely helping them make the best selection for their specific needs.

2) Demonstrated ability possessing and utilizing an ever-increasing general knowledge of food service operations, and of company and industry products, features, and benefits to effectively provide knowledgeable, and helpful, food service equipment, and supply advice to food service operators.

3) Demonstrated ability reading and interpreting technical documents such as vendor catalogs, company procedure manuals, vendor specification sheets, and product operation and maintenance instructions.

4) Demonstrated ability learning and utilizing company computer systems necessary to locate and identify products, availability, prices, freight charges, etc.

5) Demonstrated ability utilizing the internet to research necessary information needed by the customer, and effectively communicate this information both verbally and in writing.

6) Demonstrated ability calculating figures and amounts such as discounts and percentages, and area and size specifications.

7) Demonstrated ability speaking effectively to customers, vendors, freight companies, employees, and management of Restaurant Equippers.

8) Demonstrated ability writing routine reports.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bakery
• Bar
• Café
• Casual dining restaurant
• Coffee shop
• Fast casual restaurant
• Fine dining restaurant
• Quick service & fast food restaurant

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Merchantville, NJ 08109: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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