Be a part of a brand new Restaurant!!
Position Summary
The General Manager (GM) is responsible for People
Development, Operations Excellence, Sales Growth, Profit Growth, and our
Customer’s experience (Hospitality). The role of the GM is to develop people
and build prosperity. The GM is the leader in the restaurant, acting as a coach
and providing a restaurant environment that is focused on integrity, honesty,
and pride. The General Manager provides resources, training, and development,
and utilizes a systematic and principle centered management approach to
maximize restaurant-operating results, to fulfill the Mission & Promise.
Job duties and responsibilities
Empowers and allows restaurant associates to make
decisions and resolve customer concerns in a way that fully satisfies our
customer.
Ensures each new associate receives the proper on-boarding
and training and understands their role in fulfilling the Mission &
Promise.
Models performance standards (primary responsibility is to
direct and coach, secondary responsibility is to assist).
Ensures staffing levels are optimal during all volume
periods; acts in a timely and decisive manner to adjust staffing for business
volume changes.
Effectively controls cash and assets and ensures adherence
to cash handling policies.
Controls food cost components of waste, prep, weights,
portioning, on hand amounts (food
orders/build-to/inventory management) and theft during
shifts.
Demonstrates, trains, and enforces operating norms,
including but not limited to uniform policy, attendance, safety procedures, and
cleanliness.
Opens and/or closes the restaurant with proper
administrative procedures and completes assigned paperwork.
Anticipates the needs of the customers at all access
points and removes existing or potential service barriers.
Displays caring and empathy for customers and follows
correct steps when resolving complaints.
Ensures product quality meets Donatos standards and guest
expectations.
Properly executes, enforces, and manages food safety and
sanitation requirements.
Ensures Associates understand and follow the food safety
& personal hygiene standards required by Donatos and the local Health
Department.
Seeks out and eliminates potential food safety violations
and unsafe practices or conditions.
Coaches and counsels the team to achieve restaurant and
personal development goals.
Communicates performance standards and expectations to all
team members and provides ongoing feedback on progress toward objectives and
results.
Delegates responsibility among team members for achieving
financial results.
Identifies areas of opportunity and implements action
plans to achieve cost reductions.
Monitors sales volumes and adjusts projections accurately.
Conducts meetings such as product rollouts, manager
meetings, operating systems, etc.
Paisan Pizza dba Donatos of Lima and Marysville is a vibrant restaurant run by engaged franchisees who work side by side with our teams. Opportunity for flexible scheduling, advancement, and a fun work environment full of servant leaders!
Pay: $45000 - $53000 / year
Supplemental pay:
- Tips
- Bonus pay
Benefits:
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
- Paid training
Job types: Full-time
Schedule:
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Holidays
- Day shift
- Night shift
Education: High school degree
Work location: On-site
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