Star of Honolulu

Reservations Management Trainee

Job description

Wage: $45,000.00 - $48,000.00 per year

About us

The Star of Honolulu Cruises and Events, one of Hawaii’s top 250 companies has been operating as a premier tour company for more than 60 years. We are looking for a professional to join our team as a Reservations Management Trainee! Aloha spirit and a positive attitude are essential. Under the direction of the Vice President, the Reservations Management Trainee is responsible for managing the smooth operation and coordination of Star of Honolulu Cruises & Events with the highest standards of efficiency, safety, and customer satisfaction. The Reservations Supervisors & Reservationists will report to the Reservations Management Trainee regarding their daily duties of answering calls, confirming orders with agents, entering orders into the computer system, and ensuring a smooth on-time operation including block management and training.

Now offering up to $1,500 in new hire and retention bonuses! We offer competitive wage and benefits including medical, dental, drug and vision plan, 401(k) plan, paid time off, cafeteria plans, up to $1,000/year tuition reimbursement program, and free/discounted tickets for our products. All employees are subject to pre-employment and random drug testing to comply with our Zero Tolerance drug and alcohol policy. Position is local to Oahu, Hawaii. Only current residents will be considered.

Your responsibilities include:

• Sales/Marketing
• Compliance: Monitor existing Company Websites/Advertisements
• Management of Reservation Staff
• Full Department oversight
• Weekly/Monthly Reservation Meetings – Weekly Reservation Reporting
• Budget Management
• Other job duties as assigned

Qualifications:

• A minimum of a bachelor’s degree from an accredited university, focused in marketing or business, or equivalent major
• Strong Leadership Skills
• Demonstrate critical thinking and problem-solving abilities
• Effective written, oral communication, and presentation skills
• Computer and Internet Savvy
• Self-Starter with Team-Player Approach

Star of Honolulu Cruises and Events is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender, identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Star of Honolulu Cruises and Events celebrates diversity and believes it is critical to our success. As such, we are committed to recruiting, developing, and retaining the most talented individuals to further grow our team.

Apply now and join our ohana!

Job Types: Full-time, Part-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Honolulu, HI 96819: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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