ABOUT PLACER.AI:

Placer.ai is a fast-growing big data startup led by seasoned executives and repeat entrepreneurs who are building the world's first "Google Analytics for the physical world." Placer.ai's platform provides instant visibility into any property in the U.S., presenting accurate details about visitation patterns and demographic breakdowns of visitors. Placer.ai's customers can see where visitors have been before, where they go afterwards, where they typically go for sports, entertainment, groceries, etc., and what their interests are. Placer.ai's A.I.-based SaaS platform replaces archaic solutions such as manual surveys, installed cameras and other people-counting systems, creating a blue ocean market of more than $100B.

Placer.ai has grown 3x year-over-year for the past 3 years, counting more than 1000 paying customers across a range of industries, including 2 of the world's top-10 retailers, 2 of the top-10 CPG firms worldwide, a world's top hospitality firm, 2 of the world's top-10 commercial real estate (CRE) firms and 2 of the world's top multinational asset managers and hedge funds. Placer.ai has just raised $100M for Unicorn ($1B+) valuation in Series C funding.

SUMMARY:

The Renewals & Expansion team is responsible for working closely with the Customer Success team to renew clients and expand their contracts via upsells and cross-sells.

RESPONSIBILITIES:

• Partner with the Customer Success team to develop and execute win/win negotiation strategies that maximize renewal contract value while protecting and enhancing the customer relationship.
• Identify customer needs and demonstrate strong account management capabilities to drive renewal to on-time closure and increase or maintain contract value.
• Drive existing customer conversations around new products to hit expansion quotas.
• Manage the sales process whether during renewal timing or outside the typical renewal cycle.
• Forecast projected expansion sales and renewals.
• Provide regular updates on status to management and escalate as appropriate.
• Drive conversations with customers on multi-year contracts.
• Identify customer needs and demonstrate strong account management capabilities to drive renewal to on-time closure.
• Be an expert negotiator selling the value of our products
• Work cross functionally to develop retention and expansion strategies.

REQUIREMENTS and QUALIFICATIONS:

• BA/BS or similar college-level education.
• 5+ years selling or managing existing accounts in the B2B Software space.
• Experience working with G-Suite: Gmail, Google Slides, Sheets, etc.
• Advanced understanding of working with SFDC or relevant CRM.
• Excellent, clear verbal and non-verbal communication skills.
• A positive attitude and a selfless approach to teamwork.
• Knowledge of retail, real estate, financial services or CPG is a plus.
• A proven 'problem solver' with the ability to work in a fast-paced, ever-growing startup organization.
• Travel is required 10% of the time for conferences.

WHY JOIN PLACER.AI?

• Join a rocketship! We are pioneers of a new market that we are creating.
• Take a central and critical role at Placer.ai.
• Work with, and learn from, top-notch talent.
• Competitive salary.
• Excellent benefits.
• Fully remote.

NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER

• Placer.ai in a nutshell
• Placer.ai's recent $100M round C funding (unicorn valuation!)
• Placer.ai's data
• Placer.ai in the news
• COVID-19 Economic Recovery Dashboard

Placer.ai is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Placer.ai's applicants are considered solely based on their qualifications, without regard to an applicant's disability or need for accommodation. Any Placer.ai applicant who requires reasonable accommodations during the application process should contact Placer.ai's Human Resources Department to make the need for an accommodation known.