Recreation Program Supervisor: Nature Center Job at City of Roseville, MN
Position Summary & Scope
Job Summary:
The Recreation Program Supervisor is responsible for the oversight and supervision of the City’s recreation programs and recreation facility operations as they align with the current position opening. This position works in conformance with requirements established by the Department along with established City policy and procedures.
The Recreation Program Supervisor develops, implements, and supervises programs to ensure the recreation needs of Roseville residents are being met with high quality programs, events, and services that promote community wellness.
Specifically, the Recreation Program Supervisor for Nature Center Programs is responsible for managing the Harriet Alexander Nature Center including the day-to-day operations and provides the community with educational programming and outdoor recreation opportunities. The position oversees several special events, including the summer entertainment series and performs other duties as assigned by the Recreation Superintendent. The Recreation Supervisor has an active role in developing services to meet the city’s Strategic Racial Equity Action Plan goals.
Scope of Responsibility:
The Recreation Supervisor works independently, with limited supervision and direction, reporting to the Parks and Recreation Superintendent. Recreation Program Supervisors are directly responsible for recreation experiences involving adult activities, youth programs, enrichment programs, arts and wellness. The position will have a specific area of emphasis, supervise numerous seasonal employees, manage contractors and assists with the preparation and management of marketing and budgeting. Areas of Emphasis of this position include:
Nature Center Programs
Considerable knowledge of prescribed recreation standards and procedures requiring analysis, application of established business principles, and sound judgment is required. The Recreation Program Supervisor frequently interacts within the organization and community to present information, gather input and feedback, provide explanations or responses, performs advanced troubleshooting or analysis using judgment to select from multiple known alternatives, and occasionally negotiates basic agreements. Communication in person, on the phone and across the internet requires the highest degree of tact, courtesy, and sound judgment that is necessary to serve the public. Relationships and successes affecting key customers and vendors are formed or affected by this position.
The Recreation Program Supervisor will develop, recommend, and manage programs, strategies, standards, and procedures consistent with organizational priorities. This position sets precedent within limits and administers operating rules and procedures under management guidance which have a moderate financial impact. The Recreation Program Supervisor applies expertise, methodology, and techniques involved in recreation programing and facility management. This position provides daily analytical and tactical support for the division and is responsible for a wide range of duties that need to be performed completely with attention to detail and in a timely fashion.
Essential Duties & Responsibilities
OPERATIONS:
- Oversee and coordinate day-to-day operations of Harriet Alexander Nature Center including interpretive and interactive displays, guest services, facility management, programming and events, and staff scheduling.
- Implement recreation programs and activities for the City of Roseville that provide for constructive use of leisure time, opportunities for social interaction, and physical and cognitive development.
- Work cooperatively with recreation team, across department units and with city staff to provide optimal wellness and recreation opportunities.
- Coordinate services and opportunities internally within City schedules and externally considering activities offered by School District, County, and other agencies, to provide recreation programs and experiences to residents and guests for maximum participation.
SUPERVISION:
- Recruit, train, schedule, and supervise seasonal, contracted staff, and volunteers to conduct programs and special events in an effective manner to achieve program objectives.
BUDGET/FINANCIAL:
- Develop and submit budgets for Harriet Alexander Nature Center, programs and special events.
- Administer approved budgets accordingly.
- Provide timely budget analysis and projections.
PLANNING/ANALYSIS/RECORDKEEPING:
- Evaluate all aspects of assigned programs to assure they are functioning and achieving goals as projected.
- Monitor program specific facilities for safety considerations, aesthetics and general maintenance.
- Keep necessary program and facilities records. Develop and track performance metrics that measure efficacy of programs and services.
COMMUNICATION:
- Promote and market recreation programs, events, facilities and services using a variety of communication tools.
- Maintain an online presence using website, social media and other current technologies for sharing information, maximizing marketing opportunities and maintaining ongoing and timely communication.
- Develops promotion plans for activities. Provide program information for seasonal Parks and Recreation Brochure.
- Keep Recreation Superintendent informed of important developments within assigned areas of responsibility.
- Act as staff liaison and advisor to community groups.
Perform other duties and assume other responsibilities as assigned or apparent.
Skills & Qualifications
Knowledge, Skills, & Abilities:
- Knowledge of:
- Environmental education, Nature Center programming, Nature Center facility management planning and operating systems.
- Outdoor recreation and special event programming, which include the Summer Entertainment Series
- Budgeting and program finance procedures
- Computer software applications, web based registration and reservation systems
- Supervisory techniques
- Must be capable of working independently and to coordinate projects, deadlines, and work well with diverse groups.
- Ability to align programs, facilities and communication with departmental mission, vision and values.
- Able to manage multiple tasks including ability to plan, prioritize, delegate and direct duties of staff.
- Possess excellent organizational and customer service skills with the ability to manage multiple and changing priorities.
- Possess strong leadership, problem solving and interpersonal relationship skills including the ability to maintain effective working relationships with co-workers, supervisors, contractors, volunteers and the public.
- Excellent written and oral communication skills including highly developed interpersonal and communication skills, including the ability to flex communication style to multiple diverse audiences, specifically racially, ethnically, and socioeconomically diverse communities
- Maintain continuous contact with the public and volunteer community utilizing tact, courtesy, confidentiality, and good judgment. Exercises strong discretion and independent judgment.
- Proficiency in MS Office Suite including Word, Excel and PowerPoint with internet or web skills.
- Demonstrate, by example, the highest standards of conduct, performance, integrity and public service.
- Demonstrate skills to develop, lead, and motivate a team to deliver services in a professional and timely manner.
- Experience or skills that will be beneficial in programming for diverse populations and developing programs targeted toward historically underrepresented populations.
- Managerial skills to effectively plan and coordinate staff activities.
- Considerable knowledge of public relations and conflict resolution techniques.
- Ability and desire to project a professional image through knowledge of job, positive attitude, and accurate and timely completion of work.
Minimum Qualifications:
The City of Roseville is dedicated to promoting diversity and inclusion in our workforce. The City seeks to be the place where a diverse mix of talented people want to work. We are focused on equity and believe that diversity brings a unique and important perspective to the work we do. We are proud to be an equal opportunity employer.
Minimum job requirements are a four-year degree in a related area or equivalent and at least 2 years of related experience, or equivalent. The Recreation Supervisor must have the ability to provide the leadership necessary to develop and implement sound programs; as well as the ability to plan, delegate, and direct the work of seasonal, contracted and volunteer recreation personnel.
Physical Demands & Work Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The Recreation Program Supervisor is responsible for varied technical, complex, and confidential administrative functions, many of which have deadlines and require significant attention to detail. Up to 45% of the time work is performed at a high level of detail or pressure of deadlines.
Most work is performed in a normal office environment although there is limited exposure to outdoor work and one or more disagreeable elements that may be moderately intense at times such as a cold environment, pace of workflow or angry customers. There is also limited lifting up to sixty pounds intermittently during program and rental setups.
Work schedule and location within Roseville varies to include some evenings and weekends for program management or scheduled events. Travel within the City or region to attend meetings is likely to occur occasionally which will require use of a personal vehicle.
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