Overview

Responsible for daily restaurant operations and actively ensuring a superior guest experience through excellent service. Supports the General Manager and entire team by organizing, planning and directing activities in all aspects of dining room service and front of house.

About You

• One or more years of restaurant experience in a leadership role
• Comfortable, efficient and charismatic on the floor. Naturally curious about others.
• Excellent training capabilities. Dedicated to the growth and success of your team.
• A clear communicator and balanced decision maker
• Organized, hardworking, detail oriented and hands on
• Responsible and honest

JOB REQUIREMENTS

Operations

• Create and maintains a clean, organized and efficient work space
• Collaborate with the General Manager and Regional Leader to analyze business, recommending and putting into practice improvements to contain/reduce costs and increase sales
• Enforce company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling
• Uphold all company Policy and Procedure

People & Development

• Build a positive work environment. Train and cultivate talent. Promote from within. Assist the General Manager in hiring, training, developing and evaluating employees
• Lead by example, communicating clearly every step of the way.
• Educate your team, using daily line-ups, staff training programs, employee discussions and evaluations and more.

Guest Experience

• Interact with guests to add to their experience as well as obtain feedback. Effectively respond to and handle guest issues and complaints
• Acts as a brand ambassador by leading and developing community relations

Sound like a good fit?

If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications. You can learn more about all URBN brands at www.urbn.com.

Benefits

As an URBN employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full time employees that includes medical, vision and dental coverage. All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees