Property Manager

Harbor Inn

REPORTS TO: Area Manager

HOURS: may include some evenings and weekends

PAY RANGE: Minimum starting salary $47,000-$57,000 annually with option of 1 bedroom

apartment for $50/month

BENEFITS: Medical, dental, vision, retirement, long term disability, vacation & sick leave

POSITION TYPE: Exempt, Management Position

The Property Manager will coordinate housing management procedures, develop programs and

activities aimed at creating a positive living environment with enforcing consistent policies and

procedures that are in full compliance with funding regulations.

Responsibilities:

Staff support, training, and supervision:

• Physical presence at assigned sites.
• Work in conjunction with Case Management who will be recruiting potential tenants,

obtaining applications, and work as a team with LIHI making tenant selection decisions.

• Hire, supervise, train, and support Onsite Staff, Case Management, Contractors, and

Maintenance to ensure they have the tools and methodology to be successful in their work.

• Ensure a positive team approach with referral partners..
• Identify training needs for staff and help implement training.
• Support on-site staff in effectively maintaining established policies and programs at LIHI

properties.

• Troubleshoot tenant issues by first referring those issues by and communicating with Case

Management staff, and work in a team approach to determine the best course of action.

• Complete staff evaluations that address performance concerns, set goals with clear

performance expectations.

• Apply training in conflict resolution, landlord/tenant law, Fair Housing, and Low Income

Housing Tax Credit program compliance and SHA section 8 compliance and other program

requirements as required.

Program Management and Compliance Implementation:

• In conjunction with Case Management, develop a program of activities, education, and other

meetings with tenants.

• Develop, implement, and expand housing management policy and procedures that promote

consistency, compliance with Fair Housing regulations, and meeting funding compliance

requirements.

• Assume property maintenance oversight responsibilities including ordering and approving

repairs, inspecting the condition of the building, scheduling of maintenance, preparing

vacant units for lease, etc.

• Develop a thorough understanding of contracts with funders, complete accurate and timely

reports to funders, and ensure compliance with funder agreements. Work in conjunction

with Case Management to provide several reports to funders like the HMIS system reports.

• Involve property management staff and case management staff in planning and decision

making at the property.

• Review site paperwork and tenant files for proper procedures and documentation.
• Provide regular reports to LIHI Management staff regarding property management issues.
• Provide feedback on improvements needed. Conduct staff meetings and planning sessions.
• Attend community meetings to maintain good communication with neighbors.

Financial Management:

• Apply a working knowledge of Esite property management software, reviewing staff work,

and review summary reports to assist staff with checking the accuracy of their work, making

corrections as needed.

• Manage finances; develop and implement the budget, monitor the budget against the actual,

purchase office supplies, collect rents, maintain rent roll, maintain petty cash fund, and

ensure that there is a clear audit trail for all administrative functions.

• Work with the Director of Housing Management and Finance department to manage finance

and accounting functions.

• Approve expenditure requests according to LIHI policies and property management and

partnership agreements.

• Prepare the needed reports to Island County and the City of Freeland for the Operation and

Maintenance funding for the project. Prepare and send reports or billings for all revenue

sources.

Property Facilities Management:

• Conduct site physical condition reviews monthly. With case managers, review at least

quarterly and if required more often, the tenant units to ensure that LIHI buildings are well

maintained. Provide feedback to the Maintenance Manager.

• Compile information for and complete the Capital Needs Assessment report and

replacement reserves use. Prepare annually the preventive maintenance schedule to be

followed for the housing and for the building. Represent LIHI on the condo owner’s

association board.

• Monitor the implementation of preventative maintenance work.
• Assume property maintenance oversight responsibilities including ordering and approving

repairs, inspecting the condition of the building, scheduling maintenance, preparing vacant

units for lease, etc.

• Perform other responsibilities as assigned.

Qualifications:

1. Four years of property management of a building, and preferably of type 5 construction with

security cameras, and alarm monitoring systems.

2. Experience with and a strong working knowledge of landlord, tenant, and Fair Housing laws.

3. Experience managing low-income housing projects and a strong working knowledge of

compliance with Low-Income Housing Tax Credits financing and Section 8 requirements.

4. Excellent supervisory skills with a minimum of two years supervisory experience of more than

three property operations employees, including providing training and developing the skills of

others.

5. Experience developing, implementing, and monitoring policies and procedures, and project

6. Experience working in and coordinating groups and team building.

7. Must possess excellent written and oral communication skills. Demonstrated experience that

shows a high degree of interpersonal skills working with staff, housing residents, housing

partners, and the public.

8. Good mathematical aptitude and ability to understand financial statements and budget

preparation

9. Proficient in word processing and Excel spreadsheet programs. Previous experience with

record-keeping and report preparation.

10. Ability to work independently with minimal supervision while performing multiple tasks.

11. Experience working with homeless people in a residential setting, familiarity with a Housing

First model is desirable.

12. Must successfully pass a background screening

New hires must be fully vaccinated against COVID-19 by their start date; except where

accommodations are required by law. Proof of COVID-19 vaccine is required unless an accommodation

is made.

The Low Income Housing Institute is an equal opportunity employer. Qualified members of historically

marginalized and underrepresented communities are encouraged to apply. LIHI participates in the e-verify

system.

New hires must be fully vaccinated against COVID-19 by their start date; except where accommodations are required by law. Proof of COVID-19 vaccine is required unless an accommodation is made.

About us:

The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and

managing low-income housing; developing innovative solutions to homelessness; advocating for

housing justice; providing supportive services; and operating hygiene services for homeless people

at our Urban Rest Stops. LIHI staff have developed over 4,500 affordable housing units and manages

over 2,500 units including rental housing, permanent supportive housing and transitional housing.

The populations served include: families, singles, seniors, veterans, young adults, immigrants, low

wage workers, and people living with physical and mental disabilities. LIHI is one of the largest

nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and

five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution

to homelessness. Annually, the tiny house villages and shelters serve 1,000 homeless people and our

hygiene programs serve over 8,000 homeless people. LIHI is a BIPOC organization committed to

anti-displacement, equitable development, and social racial justice. LIHI staff is collaborative,

dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive

communities for people to thrive.