Program Pathways Specialist - Information Systems Job at Tacoma Community College
Located in the scenic Puget Sound area with Mount Rainier in the distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup. The 1854 Medicine Creek Treaty forcibly removed them to the Puyallup Reservation to make way for settlers; we recognize the privilege of utilizing this land has come at great cost. We honor the resilience of the Puyallup people, who still live here, defend their rights, and contribute greatly to the well-being of this community. Our institution aims to increase partnerships and community ties with the local indigenous populations. TCC is committed to increasing Native visibility by developing more culturally responsive curriculum.
Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. We are committed to infusing and incorporating more educational content focused on the lives and experiences of the Black community into our curriculum. We are examining and revising our policies and practices with the stated goal of becoming an anti-racist institution.
Position Summary
TCC is seeking a dynamic and innovative individual to serve as the Pathways Specialist serving the Information Systems Programs in the Business, Paralegal, and Technology Pathway. This position is integral in moving the college’s commitment to guided pathways forward. The ideal candidate will be passionate about working collaboratively with faculty, staff, and administrators to expand the access and supports for students seeking certificates and degrees in the Information Systems program. The position will work closely with the Instructional Dean and the Director of Workforce to develop and implement strategies that are student and industry-focused resulting in increased community awareness, enrollment, retention, and completion for students. This position reports to the Director of Workforce.
- Coordinate and deliver targeted recruitment and outreach activities Information Systems programs including information sessions.
- Represent the college and pathway programs in the community with industry and other partners at outreach and recruitment events.
- Work with the Outreach, Workforce Education and other departments to increase enrollment and outreach to diverse communities and organizations and work to decrease equity gaps in access and onboarding.
- Engage students to support enrollment and increase retention and completion by identifying and mitigating individual circumstances through coordination of college support services with workforce, advising and other departments.
- Work collaboratively with Entry Services, Advising, and other student services to best support student success.
- Work with faculty and other student support staff to retain students.
- Communicate via email, phone, or in-person and via Canvas classroom to ensure student connection and success.
- Track progress of students from program interest to graduation.
- Assist with special events that highlight program pathways and options for students.
- Work with instructional leaders to create, update and maintain program outreach materials: website, flyers, pamphlets, and PowerPoint presentations.
- Support the college's work to cultivate an inclusive culture and campus by valuing diversity, sustaining an environment of belonging, and promoting equitable opportunities for all.
- Assist with implementing student feedback tools.
- Attend meetings and collaborate with campus, community and industry networks.
- Other duties as assigned.
Minimum Qualifications
- Associate degree or equivalent
- Minimum of one year of experience working with diverse populations
- Strong written and oral communication skills
- Strong organization and computer skills
- Bachelor’s degree in Business, Communications, or Technology-related field
- Experience working with business or industry related to technology
- Previous work experience in a college environment providing outreach enrollment and retention services to students
- Successfully completion of a criminal history background check prior to employment.
- Ethics, integrity, and sound professional judgement.
- Commitment to the mission, vision, and values of Tacoma Community College.
- Commitment to developing a diverse workforce for Pierce County.
- Commitment to identifying, challenging, and disrupting instances of institutional racism and discrimination that disadvantage Black, Indigenous, and people of color as well as other marginalized student populations.
- Commitment to establishing and maintaining positive working relationships with students, colleagues, and staff representing diverse ethnic, cultural, and socioeconomic backgrounds.
- Strong interpersonal skills and ability to work with diverse groups from the community as well as students, staff, faculty, and administration.
- Strong written and oral communication as well as listening skills.
- Strong organizational skills and attention to detail.
- Commitment to function as an effective team member.
Complete application packages must include the following:
- Tacoma Community College online application.
- Resume & cover letter describing how your educational background and experience align with the responsibilities and qualifications.
- Copies of transcripts from all colleges and universities attended.
This is part-time hourly position is bound by the WAC 357-04-045 provisions above and is scheduled to work up to 17 hours per week. The pay rate is $25-28 per hour. Flexibility in scheduling is required to meet the needs of the department.
Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII, and Title IX, 253-566-5055; Dr. Davi Kallman, Section 504 Officer, building 7, 253-566-5157. Tacoma Community College is a smoke-free/drug-free environment. This recruitment announcement does not reflect the entire job description and can be changed and/or modified without notice.
Human Resources
6501 S 19th St Bldg. 14, Tacoma WA 98466
www.tacomacc.edu/about/employment
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