Program Coordinator - EWU at Bellevue College Job at Eastern Washington University
Posting Details
Posting Details
Working Title
Program Coordinator - EWU at Bellevue College
Posting Number
2022094CP
Position Information
Classification Title
Program Coordinator
Classification Code
107N
RCW Exemption Criteria
No Exemption
EWU Position Number
C99109
CUPA Code
No Match
FLSA
Non-Exempt
Bargaining Unit
BU 1
% Full Time
100%
Salary / Wage Range
CS - 38
Salary Information
$37,920 – $43,536 DOQ/DOE
Anticipated Start Date
Position is Available Now
Term of Appointment
11 months
Location
Bellevue, WA
County
King
Project Description
Project Duration
Background Check
Yes - Both
Responsible HR User
Kenlyn Mackey
Responsible HR User Email address
kmackey2@ewu.edu
Posting Text
Job Summary
- The College of Professional Programs at Eastern Washington University is currently inviting applications to fill a 100% time, 11-month Program Coordinator – EWU at Bellevue College.
- Under general direction, this position is responsible for coordinating specialized off campus program and online operations for the College of Professional programs (CPP). The primary support will be to students and programs involved in the EWU at Bellevue College (BC) program, but additional services will be provided to online students and programs within the college. In this capacity, the position will also provide support to the Directors of involved programs; coordinate special projects; facilitate logistics and interface with Bellevue College; assist with marketing, recruiting, and website management; and provide technical, administrative, and student support services. Position will exercise independent judgment and discretion relating to students in regard to EWU and BC program policies, guidelines, and contracts, and in implementing, interpreting, and applying program procedures and policies. Position will independently advise students, staff, and the public regarding the programs and the University, engaging in recruiting activities, and acting as liaison to local organizations, including BC.
- In the course of performing the position’s duties, this position will have extensive involvement with students, staff, and the public in carrying out program activities, and will coordinate, schedule, and monitor program activities to determine consistency with goals. Position reports directly to the Associate Dean from the College of Professional Programs.
- See Job Duties section for detailed description of the position’s responsibilities.
- On top of salary, the University offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 11 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU sports tickets and free transportation through STA buses.
- Application review will begin November 15, 2022. Position will remain open until further notice. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.
About Eastern Washington University
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Diversity Statement
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
Conditions of Employment
- This is a 100% time position over 11-months. The employee will be required to take 174 hours of leave without pay over the course of a Fiscal year.
- This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
- All new employees must comply with EWU immunization Policy 602-02 and provide proof of immunity or vaccination to MMR and proof they are fully vaccinated against COVID-19 before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs
- COVID-19 Vaccination and Exemption Information link: https://inside.ewu.edu/hr/
- This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement.
- Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.
Physical Demands
If you would like to obtain a copy of the
Essential Functions Analysis form, which describes the physical and mental demands of the position, please contact Vara Lyn Conrath at
vconrath@ewu.edu.
Pre-Placement Physical
No
Hearing Test
No
Medical Monitoring Post Hire
No
Protective Equipment
- University, local, regional and state mandates for public and personal protection should be followed as needed.
Required Qualifications
- High school graduation or equivalent AND
- Two years experience providing complex program support services involving students beyond entry level support work
- Demonstrated ability to apply a culturally responsive and flexible approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.
POSITION
SPECIFIC
QUALIFICATIONS
: To be considered qualified for this position, you must meet the minimum qualifications defined above, AND you must meet EACH AND ALL of the qualifications listed below within this section:
- Strong computer skills demonstrated by two years successful full time work experience using a variety of software programs and working in website development and maintenance;
- Two years full time work experience maintaining both manual and electronic records and files;
- Two years full time work experience demonstrating success handling a high volume of customer contact and providing customer service; to be considered qualifying, experience must include communications with a wide variety of different kinds of “customers,” such as other agencies, practicum and internship placements, professionals in the community, internal staff/managers/administrators, students, applicants; and communications must include both verbal/telephonic, email, and written correspondence; “high volume” means receipt of an average of 100 customer contacts on a daily basis to include email, telephone calls, visitors, etc.;
- Two years full time work experience with demonstrated success in the ability to successfully handle a demanding workload with overlapping deadlines and which required great attention to detail, strong communication skills, perseverance, initiative, and ability to function equally well taking direction and working independently, and in an environment characterized by interruptions throughout the work day.
Note: each of the Position Specific Requirements (“PSR”) defined above requires two years of work experience involving the functions/abilities described above. This experience can come from one or more positions, as long as you offer at least two years full time qualifying work experience in each and all of the PSRs defined above.
Preferred Qualifications
- Two or more years college coursework
- Two or more years work experience in a higher education environment involving student support services
- Experience with website and social media development and maintenance
- At least one year experiencing using Canvas, EagleNet, Banner, and other university administrative systems, or equivalent
- Facility with higher education institution processes and software
- Familiarity and experience with the operations of Bellevue College and campus
Other Skills and Abilities
- Flexibility
- Collaboration
- Communication
- Teamwork
- Time Management
- Attention to Detail
Work Schedule Type
Regular
Work Schedule
- Days and times of work schedule is based on the needs of the program and is in accordance with the WFSE Collective Bargaining Agreement.
- Days and times of work, including periods of cyclic time off, will be established at the time of hire to allow the Program Coordinator to plan around the work schedule. Anticipate Mondays through Thursdays from 10:00am to 6:30pm, Fridays 8:00 am – 4:30.
- Student traffic at Bellevue College indicates that BC students typically drop in between 10am and 2pm to inquire about our programs, while EWU students were typically there between 3pm to 5pm. The position is expected to staff the office from 10am to 6.30pm (to provide support for classes that start at 6pm).
- During this time, the position will be scheduled to take unpaid cyclic time off in the summer for a total of 174 hours. Benefits continue uninterrupted during periods of unpaid cyclic time off.
Posting Date
11/07/2022
Open Until Further Notice
No
Closing Date
Screening to Begin
11/15/2022
Special Instructions to Applicants
To be considered for this opportunity, please submit your application
materials through our online application portal located here:
https://jobs.hr.ewu.edu. If you are unable to submit through the applicant
portal, contact Human Resources Services at (509) 359-2381.
Applications will be accepted until further notice; screening of applications
will begin November 15, 2022.
It is strongly recommended that you print a copy of these instructions and
the position posting before you begin to complete the online application, as
the instructions will not be viewable once you begin the application process.
1. Attach a detailed cover letter in which you describe how you meet each
of the required qualifications and preferred if applicable. It is preferred
that you provide that information in a bulleted list within the body of
your cover letter.
2. Attach a chronological resume including work experience, education,
and applicable certifications.
3. Please attach a list of professional references to include their names,
titles, organization names, phone numbers, email addresses, and their
connection to you.
4. Diversity Response – As an equal opportunity employer with a
multicultural staff and student population, we are interested in how
your qualifications prepare you to work with diverse faculty, staff, and
student populations representing various cultures and backgrounds
that may be different from your own. Please describe how you will
apply an approach that is supportive to the diverse needs, including
universal access, of our students, faculty, staff, and the public.
All materials will be held in strictest confidence; references will not be contacted until candidates have been notified. Note: Letters of reference are not required at this time. We reserve the right to request letters of reference at a future date, such as once we have identified interview candidates.
Application Types Accepted
Application
Job Duties
% of Time
10
Responsibility / Duty
Admissions
- Meet with prospective domestic and international students to discuss program options at BC and online through EWU and make referrals to other off-site and main campus programs
- Assist with application questions and documentation for domestic and international students
- Attend transfer and recruiting events
- Work with BC to make sure students are coded and given BC ID numbers and access
Essential Function Indicator
Yes
% of Time
15
Responsibility / Duty
Advising
- Assist with student application, admission and registration processes, and progression through the program
- Provide general education advising
- Conduct initial meetings with students and refer to appropriate major programs for program specific advising
- Assist students in accessing services on the main EWU campus and BC campus
Essential Function Indicator
Yes
% of Time
10
Responsibility / Duty
Faculty Support
- Facilitate faculty access to classrooms and technology
- Assist with hiring paperwork and process
- Facilitate faculty access to BC systems
Essential Function Indicator
Yes
% of Time
30
Responsibility / Duty
Program Coordination Activities
- Send student EWU at BC ID information to EWU and BC offices
- Maintain relevant website and marketing materials, including flyer creation, program announcements, and quarterly advertisements
- Manage social media and canvas pages
- Facilitate dissemination of program information
- Track student enrollments and progress
- Collect and distribute mail
- Manage and purchase office supplies as needed
- Assist in writing, completion and presentation of reports, special projects and assignments, and program updates
- Provide programmatic support to Director(s) including work related to program development, marketing, and implementation
- Plan and implement student orientations, informational talks, and workshops
- Plan and implement graduation ceremonies and special events
Essential Function Indicator
Yes
% of Time
10
Responsibility / Duty
Coordinate Special Projects and Events
- Direct and/or coordinate special projects and events, including work of major importance to the program
- Develop and prepare informational materials designed to inform and recruit student participants; conduct presentations at student recruitment and orientation meetings
- Attend team meetings; travel periodically to attend meetings and recruiting events
- Coordinate dissemination of communications
- Organize and facilitate conferences including preparation of agendas, order of speakers, and length of presentations
- Maintain program web pages
Essential Function Indicator
Yes
% of Time
10
Responsibility / Duty
Program Related Public & Organizational Contact
- Serve as primary contact with students, faculty, faculty field instructors, and external agencies regarding program policies and procedures
- Independently advise students, staff and the public regarding the program and the University
- Initiate, maintain, and distribute student contact information
- Act as liaison to faculty, staff, and colleagues at other agencies/institutions, representatives of funding agencies and officials from professional organizations, business, industry and government, interpreting policies and making decisions which facilitate progress of project(s)
- Represent the programs at public, program, and College functions
- Coordinate program information with EWU programs
Essential Function Indicator
Yes
% of Time
10
Responsibility / Duty
Technical & Administrative Support
- Provide routine support to staff relating to use of hardware and software, assessment materials, networking, setting up computer accounts; includes software unique to the discipline of psychology and practicum and internship placements; refer technology issues/problems to the Office of Information Technology
- Assist students with EagleNet, Canvas, and web-based and online technologies
- Provide administrative support to Director(s)
- Design office procedures, policies and forms including interpretation and application of administrative policies to the work of the program
- Coordinate administrative standards and procedures for independent yet interrelated departmental functions such as research, curriculum, and instruction
- Use EagleNet, Banner, Canvas, and other software to assist staff and students
- Maintain office computers and equipment with support of IT
- Perform office support functions: purchase supplies; screen, prioritize and distribute incoming mail; answer, screen, and direct telephone calls; compose and edit correspondence including confidential and sensitive information; coordinate document preparation for travel, purchasing, student employment, and event coordination
Essential Function Indicator
Yes
% of Time
5
Responsibility / Duty
Other Duties
- Perform office support functions: order and receive office supplies; book orders (including desk copies); inventory equipment; screen, prioritize and distribute incoming mail; answer, screen and direct telephone calls; compose and edit correspondence including confidential and sensitive information
- Provide support for travel document preparation and processing
- Monitor budget(s)
- Supervise work study students and non-student hourly individuals as needs arise
- May also manage and schedule the Directors’ appointment calendar, determine itineraries, provide weekly calendar briefings, organize and prioritize incoming email and act as confidential liaison on behalf of Director(s)
Essential Function Indicator
Yes
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