PRN EAP Counselor Job at Fidelity Health Care
PRN Employee Assistance Program Counselor
Title: PRN EAP Counselor (Hybrid Work Model: Remote & On-site Position)
Facility: Fidelity Health Care
Job Reports to:Program Manager, Workplace Well-Being Solutions
General Summary/Responsibilities:
The EAP Counselor is responsible for providing short-term, solution focused counseling for clients that
include employees and their families. The EAP Counselor will assist employees accessing the EAP benefit provided by their employer for such things as brief counseling, help finding community resources, conflict management and substance abuse and psychological issues. The EAP Counselors must have excellent customer service, diverse social skills, and the agility to think on their feet. While occasionally needed, experience assessing for mental health emergencies and coordinating care for any such need is required. Broad knowledge of substance abuse is important and a general familiarity with resource options is helpful.
Qualifications
Education
Minimum Level of Education Required: Bachelor’s degree, Master’s preferred
Additional requirements:
- Type of degree: Bachelor’s / Master’s
- Area of study or major: Counseling or Social Work from an accredited university required.
- Preferred educational qualifications: N/A
- Position specific testing requirement: Independent licensure in behavior health preferred. Dependent licensure in behavior health required.
Licensure/Certification/Registration
- Licensed Professional Counselor (LPC) or Licensed Social Worker (LSW)
- Licensed Professional Clinical Counselor (LPCC) or Licensed Independent Social Worker (LISW)
- Independent Chemical Dependency Counselor (LICDC)
- Marriage and Family Therapist in Ohio (MFT or IMFT)
- Preferred Certification:
- Certified Employee Assistance Professional (CEAP) within 2 years from date in position.
- Completion of the qualifying training and exam to be a Substance Abuse Professional according to the Federal Dept. of Transportation within 2 years from date in position.
Experience
Minimum Level of Experience Required: 3 - 5 years of job related experience
Prior job title or occupational experience: Experience with EAP field preferred.
Prior specific functional responsibilities: N/A
Preferred experience: N/A
Other experience requirements: Must be proficient in Microsoft Office Suite – Excel, Word, and PowerPoint.
Knowledge/Skills
- Experience with short-term, solution focused counseling and case management.
- Familiarity with community resources and assisting clients in obtaining needed referrals and resources as necessary.
- Skilled at solution focused methodology to foster behavior change through knowledge and understanding of behavior change theories and their application.
- Ability to handle crisis stabilization, on a rotating basis, M-F 8a-5p.
- Expertise to conduct occasional trainings, webinars and critical incident debriefing, sometimes on-site.
- Excellent communication, customer service, problem solving, collaboration, time management and organizational skills.
- Strong computer literacy (Microsoft Office Suite) and willingness to learn online database for clinical record keeping.
- Willing to embrace EAP service delivery across a variety of multimedia tools to meet the client needs and enhance quality of services for those we serve.
- Strict adherence to confidentiality and HIPAA guidelines.
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