The Phlebotomist/Lab Assistant reports directly to the Laboratory Director. This position provides some of the support services needed to ensure quality laboratory services, and in this role is expected to be courteous and efficient. Under the supervision of the laboratory director, he/she performs phlebotomy, routine specimen preparation, some limited testing procedures, and is responsible for supply inventory, and the general maintenance of the laboratory area.

TYPICAL PHYSICAL DEMANDS:

Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate forms and reports.

ORGANIZATIONAL COMMITMENTS:

As an organization we are committed to providing care as Patient Centered Medical Home. All employees are required to be aware of the organization’s practice of the NCQA Patient Centered Medical Home and the National Health Disparities’ Improvement Models.

ESSENTIAL FUNCTIONS:

• Reviews all encounters or test request forms for completeness, eligibility, and accuracy to ensure that all information required for test processing and billing are provided.
• Documents all requests for tests in laboratory work logs and problems associated with this process in the appropriate QA log.
• Records, messages and distributes laboratory reports (on site and referred) after they have been reviewed.
• Tracks laboratory reports when needed. Takes telephone calls and reports and refers them appropriately.
• Monitors specimen co-Dection and identification procedures for accuracy and appropriateness.
• Instructs patients on proper specimen collection techniques (e.g. CVS, FBS, O & Ps, 24 hour urine collection).
• Obtains blood specimens by venipuncture, fingersticks or on pediatric and adult patients. Under supervision, performs certain simple laboratory procedures in the waived and moderate complexity category.
• Prepares specimens for storage, transport, and testing on site or off site. Performs EKGs if required.
• Performs other duties as requested

Preferred Experience/ Abilities/Competencies

• One year experience as a phlebotomist or lab assistant in a hospital or clinical health care setting

Licensure/Education/Training:

• A High School Diploma or higher
• Graduate of Certificate program in phlebotomy