Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Pharmacy Technician

Work Location:

• South Burlington, VT. Open to Remote – U.S.

Position:

Provide pharmacy claims and prior authorization support for customer inquiries received via the telephone and/or Internet regarding the Vermont Medicaid prescription drug benefit. Customers include physician's offices, pharmacies, and patients/caregivers.

Core Responsibilities:

• The pharmacy technician must be able to assess the nature of the pharmacy claim issue or pharmacy related question and resolve claims adjudication problems.
• The technician must work together with pharmacists and account management team to gain understanding of the State of Vermont Preferred Drug List.
• Must be able to multi-task using multiple applications to provide accurate and responsive information to the provider inquiry.
• Knowledge of medications and pharmacy claims processing is preferred. Training will be provided.
• Ability to work independently but also as part of a team.

Requirements:

• High School Diploma or GED
• Knowledge of medications and pharmacy claims processing
• Successful candidate must reside in Vermont

Preferred Qualifications:

• Pharmacy Technician Experience (2 years). Will consider prior work in an MD office or clinic, call center, or prescription insurance company.
• Strong verbal communication skills including the ability to disseminate information to a broad audience (our clients include the State of Vermont staff, physicians, pharmacies, and patients)
• Problem solving skills including when to upline to the pharmacist and/or supervisor
• Ability to diffuse difficult situations
• Strong written communication skills.
• Working knowledge of Microsoft Office including use of online collaboration tools such as Teams.
• Working knowledge of claims adjudication.

Working Conditions/Physical Requirements:

• General office demands
• Remote home office environment with high-speed internet
• Training will be conducted in S. Burlington, VT.

Unique Benefits*:

• Flexible work environments
• Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
• Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
• Employee wellbeing programs and generous health plans
• Educational assistance programs
• US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
• Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
• Learn more at https://careers.changehealthcare.com
• Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

#LI-remote

Diversity, Equity & Inclusion:

• At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
• Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.