Patient Engagement Navigator - Patient Experience Job at Nash UNC Health Care
The Patient Engagement Navigator serves as a liaison between patients and families and all hospital departments. The Patient Engagement Navigator ensures high quality, positive, and consistent health care experience services. This role collaborates with employees on all levels, patients, and guests.
Education, Licensure, Experience, and Other Requirements:
- High school graduate or equivalent.
- Bachelor’s degree preferred in Business Administration, Health Administration, Behavioral Science or an appropriate discipline.
NOTE:
If Bachelor's degree, no prior experience required.
If Associate's degree, four (4) years of experience in healthcare, patient relations or customer service is required.
If high school diploma, eight (8) years of experience in healthcare, patient relations or customer service is required.
Location: Nash UNC Health Care · 11NGH PATIENT ENGAGEMENT
Schedule: Full Time, Days, 10 hr shifts Monday - Friday
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