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Patient Access Clerk Job at University of Tennessee Medical Center

University of Tennessee Medical Center Knoxville, TN

Position Summary:

Perform all front office functions of the UT Sleep Center Clinic and Sleep Lab. Duties include answering the phone, scheduling appointments, handling confidential patient information, obtaining insurance information and pre-certifications for sleep studies. Apply diagnosis codes for all office visits, post charges for clinic visits and sleep studies. Look up patient data in Cerner and other computer systems as needed. Perform all patient registrations for UHS and private practices. Applicant needs to demonstrate great customer service by communicating with patients and family members and work as a liaison for the patient to maintain a customer friendly environment.


Position Qualification:

HS diploma or GED required.

Applicant needs to be able to work in a busy medical office, and be familiar with insurance pre-certifications and scheduling patients. Knowledge of Intergy and Cerner systems is a plus




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