United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf NE strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.

Purpose:

Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.

Responsibilities:

Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction

Promotes and merchandises parts and accessories in conjunction with other store locations

Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives

Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals

Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures

Submits all parts warranty and return claims within the required time frame to receive maximum credit

Maximizes use of all order discount programs to achieve management stock order goals

Ensures all department tools, equipment and vehicles are in good working order

Manages recruiting, staffing and employee development activities for employees reporting to this position

Experience, Education, Skills and Knowledge:

1+ years experience in Parts Department operations

Experience leading others

Ability to use standard desktop load applications such as Microsoft Office and internet functions

Ability to write and speak effectively to individuals and groups

Basic understanding of financial principles relative to Parts Department operations

Ability to analyze and interpret internal reports

Ability to work extended hours and weekends

Excellent customer service skills

High School Diploma or equivalent experience

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Milford, NH 03055: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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