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Neurology FRONT DESK Job at Manhattan Center for Headache & Neurology

Manhattan Center for Headache & Neurology New York, NY 10018

This busy and growing neurology practice in midtown Manhattan, is looking for medical office administrative assistants to work at multiple sites (Manhattan & our prospective Brooklyn office). The business culture is friendly, respectful, and positive. We are an innovative business seeking innovative employees! THE POSITION IS GREAT FOR FOREIGN MEDICAL GRADUATES & NURSING STUDENTS! This position requires candidates with strong organizational and customer service skills. The practice endeavors to provide outstanding medical care in a personalized and positive environment. We are looking for the right person to schedule patients, keep the schedule running on time, and prioritize tasks. The position requires a candidate that can multitask, problem solve, and be able to anticipate glitches in the schedule and patient flow. Candidate must have an outgoing personality and love dealing with patients. Candidate must be able to handle pressure, answer phones, check patients in/out, and respond to patient inquiries via phone or in person. We are looking for a team player that will work well with others, respects our office culture as well our patients. We take pride in the success of our practice and are looking for new additions to drive our patient experience to the highest level. Much of this job role is to handle front desk responsibilities, answer high call volume, verify insurance, and complete prior authorizations.

Priority will be given to those candidates that are seasoned in completing prior authorizations for Botox procedures, MRI orders, testing, and medications. Organizational skills are key to the success of this role. Candidates must be able to work quickly, be able to work multiple systems at the same time and manage time well. A good attitude and being able to maintain positive working relationships are essential. Neurology experience is a huge plus!

Responsibilities include:

  • Interacting with patients, insurance companies and other medical professionals
  • Answering phones
  • EMR/EHR experience (preferably CureMD)
  • Insurance verification
  • Knowledge of Insurance benefits and how to communicate this to patients
  • Prior authorizations for Botox, MRI, and prescription orders
  • Prescription refill requests
  • Time Management
  • Ability to manage patient flow in the waiting area
  • Flexible Hours (some early mornings, some evening hours)
  • Schedule patients
  • Check in patients
  • Check out patients
  • Collect co-pays, coinsurance
  • Post co-pays, coinsurance
  • Positive attitude
  • Team player
  • Ability to handle a fast-paced environment and prioritize tasks based on importance

Medical office experience

Perfect for candidates that desire career and growth within their workplace. Great position for foreign MD grads and nursing students!

Bachelor's degree is required

hourly rate

Full time employees ONLY: health coverage: medical, dental, vision (after a probationary period), PAID Vacation Days, 401k

**WE REWARD HARD WORK**

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Healthcare setting:

  • Clinic
  • Outpatient
  • Private practice

Medical specialties:

  • Neurology

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
MCHN has implemented infection control procedures to protect our staff during the pandemic. Staff members are screened for COVID-19 symptoms, wear masks and other protective equipment. The center is cleaned and sanitized hourly.

Application Question(s):

  • Do you have Saturday availability?

Education:

  • Bachelor's (Required)

Experience:

  • MEDICAL OFFICE: 2 years (Required)
  • INSURANCE VERIFICATION: 2 years (Required)
  • AUTHORIZATION: 2 years (Preferred)
  • Medical scheduling: 2 years (Required)
  • Front desk: 2 years (Required)

Work Location: One location




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