The purpose of this classification is to perform administrative and clerical functions associated with processing and maintaining public/confidential records and reports in a timely and accurate manner to be made readily available to civilians and departmental personnel.

Receives and reviews incoming reports/records, including incident/offense, supplemental, arrest, and accident reports; verifies transmittal sheet and signs for documents; analyzes contents and classifies according to state and federal Uniform Crime Reporting (UCR) guidelines.

Processes paperwork completed by police officers and detectives by reviewing for correct classification as established by federal guidelines; indexes information from police reports into automated system by ensuring completeness and accuracy of the information; compares new entries with existing records; conducts research as necessary; and consolidates files.

Enters, maintains, and retrieves data, reports, and information into and from a variety of automated law enforcement records systems; compares data entered with source documents, reviews entries to detect errors.

Researches and locates records through manual or automated searches; manages problems in searching and recovering lost, missing, and/or any other particular report or file.

Retrieves, validates, processes, and/or updates various records as appropriate utilizing the computer database; verifies documents through GCIC and other means for vehicle releases; runs various records for background checks, runs arrestees and suspect s for warrants, driving records and criminal history.

Determines confidentiality of requested document/report; verifies identities and assures authority of individuals to receive confidential information; establishes quantity of information requester is authorized to receive.

Reviews computer data for outstanding warrants and writs on individuals requesting reports; releases or withholds information based on departmental guidelines.

Retrieves police/incident reports for courts, law enforcement personnel or agencies, victims and the general public; forwards and/or mails accordingly; ensures reports are sent in a timely manner.

Greets visitors; ascertains nature of business; assists and/or directs visitors to appropriate individual; may escort visitors within department/facility as appropriate; responds to questions, complaints, and requests for information via telephone or in person; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.

Performs other administrative tasks such as ordering office supplies, making case folders, filing, requesting maintenance service for malfunctioning equipment, and distributing correspondence; may notarize documents.

Receives cash fees in payment for supplying requested reports; receives and records cash bonds and approved property bonds, Expungement processing and other matters; prepares and issues receipts; calculates receipts at end of shift.

Prepares, processes, routes, and/or files a variety of forms, requests, reports, logs, records, and other documentation; prepares and maintains files and administrative records; makes copies, collates, and distributes various reports and documents.

Attends meetings, seminars, and training sessions as required to maintain knowledge of departmental operations and to improve job performance.

ADDITIONAL FUNCTIONS

Substitutes for co-workers in temporary absence of same; assists others with departmental activities.

Performs other related duties as required.

High school diploma or GED required; additionally, two years of experience in clerical, general office, data entry, or a related field, preferably in a law enforcement environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must become GCIC certified. May be required to obtain Notary Public designation. Must be able to type 30 WPM.

Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

ADA COMPLIANCE

Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

The City of Albany, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Employer Paid: Vacation Pay, Sick Pay, Holiday Pay, Medical Insurance, Dental Insurance, Life Insurance, Defined Benefit Retirement Plan

Optional:Vision Insurance, Short Term Disability Insurance, Long Term Disability Insurance, 457(b) Plan

Whole Life Insurance, Critical illness Insurance, Discounted YMCA Membership