About us

WCS is a nonprofit human services organization that provides access to a continuum of services for individuals facing challenges with justice system involvement and behavioral health needs, as they bridge the gap between where they are today and where they would like to be.

Our Goals

• To provide children, youth, adults, and families with quality services that are effective, welcoming, compassionate, and responsive.
• To promote services and approaches within WCS and in the broader community that provide hope and opportunity for people with substance use, mental health, or co-occurring needs.
• To promote a culture of accountability that empowers individuals to meet their own goals and contribute to a strong and healthy community.
• To focus services, partnerships, and advocacy on the underlying causes of involvement in the child welfare, justice, and behavioral health systems.
• To ensure that the development of WCS programs and services is based on quality data, evidence of effectiveness, research, and the voices of the people we serve.

Why We Exist

We address the individual and systemic barriers that prevent members of our communities from leading productive and healthy lives.

Difficult life experiences, behavioral health needs, trauma and structural inequity are all factors that lead to justice system involvement. These factors also fuel the isolation and exclusion of historically underserved individuals and those with significant needs.

Historically, Wisconsin has had a high rate of disproportionate incarceration among communities of color. There has also been a high rate of incarceration and justice system involvement among individuals with behavioral health needs. We believe that greater equity contributes to stronger families and neighborhoods. It also creates better opportunities and improves quality of life.

Fueled by that belief, WCS provides access to a continuum of support servicesfor individuals facing challenges with justice system involvement and behavioral health needs, guiding them as they bridge the gap between where they are today and where they would like to be.

Our Values

Justice. Respect. Integrity. Pursuit of ExcellenceWe believe that all services should be person-centered, strength-based, trauma-informed and culturally competent.

WE BELIEVE THAT…

• Every person is valuable, has the right to dignity and deserves to realize their goals.
• Every individual we serve has life goals, and we are committed to empowering people to build their skills and access the resources to actualize their goals.

WE BELIEVE IN…

• Second chances, and in providing opportunities to learn, grow, achieve and find fulfillment.
• Promoting racial equity and inclusion.
• The value of a collaborative and community-based approach to problem solving and service provision.

Our Abilities

We have significant experience in behavioral health and criminal justice service provision.

We have extensive experience with and expertise in:

• Mental health and substance use case management, care coordination and treatment
• Services for individuals with mental health needs returning from mental health institutions or incarceration
• Treatment courts
• 24/7/365 residential services
• Workforce Development services
• Serving adults who are involved in the justice system
• Serving youth who are involved in the juvenile justice system
• Wraparound services to holistically meet the needs of individuals
• Peer Support

Position Summary: This position has responsibility for all technical functions in regards to the WCS Electronic Monitoring and Drug Testing programs. This position is primarily based in Waukesha, however, will report to various locations depending on coverage needs. The additional locations include: Milwaukee Administrative office and the Milwaukee Courthouse Complex (Safety Building). The position will perform installations, technical maintenance, assistance with inventory control, de-installations, direct observation drug testing, and reporting, according to WCS and Alcohol Monitoring Systems (AMS) policies and procedures. This position reports to the Assistant Program Director of the Electronic Monitoring Unit in Milwaukee.

​Essential Functions:

1. Ensure GPS/SCRAM program is set up and administered according to AMS process and procedure guidelines.

2. Provide supervision and support on a daily basis for WCS GPS Program Participants in Milwaukee, Waukesha, Washington, and Manitowoc Counties, as well as other locations where there is a demand. This includes equipment installation and removal and maintenance of equipment.

3. Ensure complete enrollment/data entry for all participants in SCRAMNET.

4. Assist to review and resolve all scheduled maintenance alerts.

5. Assist to review and resolve all communication alerts.

6. Report all alerts and violations in a timely manner according to program protocols.

7. Review and manage program participant agreements.

8. Ensure participants who are paying for electronic monitoring are following agency procedures for payment guidelines, and collect and secure participant fees to the Assistant Director of Electronic Monitoring/Director of Electronic Monitoring.

9. Provide notification and follow up with agencies and participants based on Daily Action Plans provided by AMS.

10. Maintain inventory and physical control of all equipment at all locations as required. Report any lost or stolen equipment immediately to the Assistant Program Director or Program Director.

11. Collaborate and coordinate with the Assistant Director of Electronic Monitoring and the Director of EM Operations regarding any concerns with the daily operations.

12. Work with WCS program staff and external entities involved with electronic monitoring.

13. Clean equipment according to procedures and secure the equipment in the inventory.

14. Perform drug testing (urine and oral), following all chain of custody and specific program protocols in the Milwaukee and Waukesha County.

16. Check and stock inventory of all drug testing supplies and alert Supervisor of low inventory.

17. Dispose of positive urine screens stored in the refrigerator, per posted disposal schedule.

18. Provide backup coverage for weekend/afterhours drug testing.

​Knowledge, Skills and Abilities: Thorough understanding of the court system including programs and procedures. Understanding of case management principles and practices. Experience with managing web-based software and data entry preferred. Specific training and ongoing technical support for the GPS/Drug Testing equipment will be provided. Must possess good writing skills, and the ability to multi-task. Develop/maintain positive relationships with Criminal Justice System officials. Certification with EM equipment required within 60 days of hire.

Minimal Qualifications and Salary Schedule: Associates degree in criminal justice or related field. Strong preference for Intoxicated Driver case management experience. Other case management or offender monitoring will be considered. Valid driver’s license and insured automobile required.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Professional development assistance
• Referral program
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Waukesha, WI 53188: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

License/Certification:

• driver's license with insured vehicle (Required)

Work Location: In person

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