ESSENTIAL DUTIES AND RESPONSIBILITIES

The Medical Records Coordinator is responsible for ensuring that all medical orders are quality-checked and required services are signed by the authorized MD per RiseBoro and NYDOH policy and procedures. Specific duties and responsibilities include:

• Track MD orders to ensure they are submitted and received per DOH requirements
• Investigate and resolve any discrepancies concerning MD information ( i.e. Name, address, License, and NPI number
• Ensure the accuracy of all information indicated on the patients 485 (MD order) before sending it to an MD for review and signature
• Maintain communication with all relevant parties to expedite the processing of the MD orders
• Follow up diligently on any/all issues involving the return of an MD order
• Ensure MD orders received, are signed within 30 days of the certification period
• Assist with clinical projects involving internal and external requests for information or audits by a third party (i.e. contract referral source, investigator, or regulatory body)
• Ensure all information complies with HIPAA rules and regulations
• Communicate with nursing staff on an ongoing basis to ensure compliance with MD orders
• Scan all documents into the patient electronic medical record and file them in the appropriate folders

COMPETENCIES

• 2-5 years of experience in the homecare or related field
• Bilingual (English and Spanish) preferred
• Knowledge of HCPLUS, Human Resources Administration (HRA) Long-term Web application, SANDATA/SAM, HHA Exchange, or similar home care platforms
• Problem-solving abilities while multi-tasking; ability to exercise sound judgment
• Excellent verbal and written communication skills
• Excellent customer service and organizational skills
• Knowledge of home care concepts, practices, and procedures within an LHCSA
• Ability to maintain confidentiality at all times
• Commitment to RiseBoros mission, vision, and values
• Moderate to strong computer proficiency using standard office software programs required, in particular, Microsoft Office; ability to utilize technology in daily work; experience with web-based applications

EDUCATION EXPERIENCE

HS Diploma or equivalent required; Bachelor preferred

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.