Medical Office Assistant Job at Appalachian Regional Healthcare System
Appalachian Regional Healthcare System Boone, NC 28607
$16.00 - $23.20 an hour
Position Summary
The Medical Office Assistant (MOA) is responsible for providing professional care for office patients under the direction of the physician and Occupational Health nursing professionals. Functions as liaison between patients, staff, and physicians. The MOA is responsible for greeting patients/families, scheduling appointments, data entry, and other clerical duties.
The MOA’s decisions and actions with the patient are determined in an ethical manner practicing compassion and respect for the inherent dignity, worth and unique attributes of each person. Effectively communicates with patients, families, colleagues, physicians, leadership, and volunteers. All areas of practice and care delivery are provided to achieve and maintain top decile results and outcomes for patient experience, quality, and patient safety. The MOA follows and adheres to ARHS policies and procedures; regulatory requirements and standards of behavior.
The MOA demonstrates the ARHS Mission, Vision, and Values in action, and, approaches work in a way that reflects a bias for action, efficiency, and personal accountability. This person demonstrates professional conduct, effective communication, and effective completion of tasks. Effectively and professionally manages working relationships with coworkers, physicians, and all ARHS team members, in a way that promotes a healthy work environment. Always assists coworkers, clients, families, and visitors regardless of the patient assignment, so long as the assistance is in-line with their scope of practice, license, or certification.
Compensation is commensurate with education and experience. Hiring compensation ranges from $16.00 - $23.20 / hour. This is a non-exempt position that is benefits eligible after a 60-day waiting period.
Minimum Education
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High School graduate or GED
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Graduate of vocational program in medical assisting is preferred
Experience
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Previous experience in a similar role is preferred
Required Registration/License/Certification
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MOA Certification is required
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BLS from the American Heart Association is required at the time of hire
Knowledge, Skills and Abilities
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Ability to communicate courteously and effectively with the public, patients, family, staff, and physician and acts within the chain of command, utilizing positive verbal and non-verbal skills.
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Competent in delivering safe and effective patient care within legal limits certifications and practice policies and procedures.
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Knowledge of the continuum of care provided in the organization.
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Ability to demonstrate exceptional customer service to patients, family, staff, and physicians.
Physical Demands
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Lifts, positions, pushes, pulls, and/or transfers up to and greater than 50 pounds
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Manual dexterity and mobility
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Prolonged, extensive or considerable sitting/standing/walking
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Bending, squatting, twisting, turning
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Near acuity: ability to see clearly at 20 inches or less
Working Conditions
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Regularly exposed to the risk of bloodborne diseases
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Frequently exposed to hazards from electrical/mechanical/power equipment; odorous chemicals and specimens; and, unpleasant elements (accident, injury, slippery surfaces uneven surfaces), etc.
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Subject to irregular hours (days, evenings, nights, weekends, holidays); and emergencies.
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Continuous standing and walking long periods = to, or, greater than >8 hours per shift
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Speaking, reading, and writing, expanded > 8 hours per day
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Exposed to vibration, and cramped spaces >1 hour day
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Frequently per shift: lifts, carries; pushes; and/or, pulls >50 lbs
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Frequently per hour: bends; squats; kneels; twists; turns; and reaches.
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Frequently per minute: hand, finger, and wrist repetition; and moderate dexterity.
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Frequently per hour, exposed to soft voices >3ft away.
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Frequently per hour, exposed to close eye work
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Frequently exposed to Ionizing/nonionizing radiation exposure including x-ray and microwave
About App Family Medicine
AppFamily Medicine is proud to offer comprehensive primary care for your whole family, while also training the best and brightest young doctors through the MAHEC Rural Family Medicine Residency Program. This program will increase access to care for our rural populations.
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Women’s Health & Prenatal Care: All of our Family Medicine doctors provide OB/GYN care and are accepting new patients.
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Pediatrics in Boone : AppFamily accepts new pediatric patients, infant to adolescence, in addition to adults. We want to be your whole family’s medical home here in the Blue Ridge Mountains.
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Same-Day Clinic : The Same-Day Clinic is a convenient option for acute medical issues, such as colds, flu, sore throat, sinus pain, ear pain, allergies, bug bites/stings and minor injuries – things for which you would normally go to Urgent Care. High quality, efficient medical care is available for your whole family.
About Appalachian Regional Healthcare System
Appalachian Regional Healthcare System (ARHS) is the leading healthcare system in the High Country of North Carolina. Committed to building a healthier community and simply Making Life Better, ARHS offers access to three hospitals, thirteen medical offices and twenty-two outpatient services. ARHS strives to continuously provide all members of the community with access to the best possible medical treatment, illness prevention, research, and wellness education. Visit apprhs.org for more information.
About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org
Benefits
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Employee Choice Health Plans – 3 plans tailored to fit your life
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Dental & Vision Plan options as well as Supplemental Insurance options
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Retirement – ARHS offers both pre-tax and post-tax ROTH contribution with a robust employer match
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Parental Leave – Eligible employees can take two weeks of paid parental leave anytime during the first six months following the birth or adoption of a child
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Tuition Reimbursement
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Employee Wellness Program
Appalachian Regional Healthcare System is committed to equal employment opportunities to employees and applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Discrimination and harassment of any type is prohibited.
Employment at Appalachian Regional Healthcare System is contingent upon successful completion of a background and urine drug screen.
Want to know more? Contact Us!
recruitment@apprhs.org
Location: Appalachian Regional Healthcare System · AppFamily Medicine
Schedule: Full-time, Days, 8:00am - 5:00pm
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