Medical Front Desk Job at Fyzical Jersey City Heights
Responsibilities:
- Answers high-volume calls on a multi-line phone system; screens and directs calls, take detailed messages, and/or forwards telephone calls to the appropriate physician or team member.
- Schedules patient appointments.
- Inputs and verifies demographics and insurance in EMR.
- Collects copay and balances verifies insurance eligibility and ensures physician and insurance referrals are on file.
- Meet and greets patients with a positive attitude.
- Performs general clerical duties including but not limited to prepare and forwarding mail, scanning, photocopying, and faxing as required.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues, comply with HIPPA rules and regulations.
- Performs other related duties as assigned by physician, supervisor, or management.
- 4 year of related healthcare or business experience preferred.
- High School diploma or GED
- Commitment to excellence and high standards.
- Strong organizational skills; able to manage priorities and workflow.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Understanding of medical terminology and medical insurance
- Fluent in Bilingual (English & Spanish)
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