Legal Administrative Assistant Receptionist

Gerald Miller P.A.

2915 Wayzata Blvd S, Minneapolis MN 55405

Gerald Miller, P.A is a small Minneapolis four lawyer criminal defense law firm. We are client-centric, fast-paced, high energy and growing. Our clients always come first. We embrace teamwork, collaboration, and innovation. We seek a motivated professional who is looking for a full-time long-term opportunity to grow and be valued.

RESPONSIBILITIES INCLUDE

• Receptionist: As receptionist you create the first impression of our law firm. This critically important role requires you to present yourself in a professional, positive, and caring manner. You are often speaking to individuals who are emotional, scared, and uncertain. You can positively impact their state of mind and assist them in navigating a potential solution. Your goal includes building relationships with new, former, and current clients. Ensuring them that our attorneys (law firm) is not only the best fit for them and their problem but that we are the lawyers that will bring them the best possible solution.
• Answering telephone calls and responding to text and online potential client submissions.
• Documenting client intake data in a case management system (CLIO)
• Routing calls, online and text submissions to the appropriate person.
• Be the link between the attorney and client and assist in follow up for client onboarding.
• Use or readily learn techniques to use CLIO (a case management/database system) sufficient to access, enter, edit/update, format and manage client files.
• CLIO case management includes calendaring and court filings, opening and closing files,

maintaining attorneys’ calendars and filing deadlines, filing documents electronically, uploading pleadings and discovery to case management system.

• Type legal documents and general correspondence.
• Provide general legal administrative support to attorneys and staff.
• Maintain strict confidentiality of client and firm information.

QUALIFICATIONS

• Must have outstanding oral communication skills and project a positive attitude.
• Is friendly and enjoys talking to people.
• Is patient, caring, empathetic, sympathetic but also effective and efficient.
• Can multi-task, is organized, detailed and task driven and can perform well in stressful situations.
• Can prioritize and work in a dynamic fast paced environment.
• Ability to work independently but also in a team environment.
• Will be able to take initiative on work that needs to be done and complete the task.
• Has a strong work ethic.
• Is highly motivated to work as a team member and advance their career as well as the law firms’ long-term success.

EXPERIENCE / EDUCATION REQUIREMENTS

• Applicants must have a minimum of a high school diploma or GED equivalent.
• Experience is not required however prior experience such as general office, legal assistant/administrative or legal secretary experience will be given preference.
• Completion of legal secretarial or legal administrative school/college or secondary training program or certification is not required but will be given preference.
• Have great key boarding skills.
• Basic proficiency in Microsoft Office, Google Drive Case management systems (particularly CLIO) or other software applications are a plus.
• Have grammar, punctuation, and attention to detail skills.

SALARY

• Salary range: 41,600 to 52000
• Starting salary commensurate with qualifications and experience.

BENEFITS

• Paid time off
• Free parking

WORK HOURS

8-4:30 days Monday -Friday

NO TRAVEL

DRESS CODE

• Business Casual. You want your dress to be appropriate to meet clients in a business setting.

WORK LOCATION

• In person at office
• Free parking

We are not accepting search firm submissions for this position at this time.

Applicants are asked to submit online at paula@geraldmiller.com a cover letter, resume and salary requirements. For assistance with the application email paula@geraldmiller.com.

Job Type: Full-time

Pay: $41,600.00 - $52,000.00 per year

Benefits:

• Free parking
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• On call
• Weekend availability

Travel requirement:

• No travel

Ability to commute/relocate:

• Minneapolis, MN 55405: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)

Work Location: In person

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