Leasing Agent (Front Desk) Job at Evergreen Real Estate Group
Evergreen is looking for a Leasing Agent at Buena Vista Apartments! This property has 231 units and serves a family community that participates in Section 8/LIHTC.
Summary:
This position is primarily responsible for answering phones, responding to in-person, phone and email inquiries. Greet Residents, vendors and applicants. Assist with resident relations, rent collection, resident events and other assignments as needed. Provide leasing, community and application information, enter applications, create and follow up with maintenance request. Give out parking passes each month, hand deliver notices, make copies, file, fax, and email documents., etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs resident screening and ensure that all prospective residents meet guidelines.
- Completes all lease paperwork including related addenda and accept rents and deposits.
- Completes all lease applications, assist with application verification and notify prospective residents of the results.
- Enters all prospects into leasing software and up-date information immediately.
- Inspects move-outs and vacancies.
- Performs clerical and other office management tasks, as assigned.
- Reports issues and/or problems to the Property Manager.
- Organizes and files all applicable reports, leases and paperwork.
- Monitors turnover of units.
- Inspects property when on grounds, pick up litter and report any service needs to maintenance staff.
- Inspects models and “market ready” vacancies daily to ensure cleanliness.
- Greets prospective residents, qualify and determines needs and preferences, professionally present community and specific apartments while communicating features and benefits.
- Manages and monitors leasing staff if directed and success of leasing program.
- Assists with the orientation of new residents.
- Fosters and maintains positive resident relations and excellent communications with resident.
- Responds to resident questions, complaints, concerns and suggestions.
A commitment to creating vibrant housing communities for every income level and stage of life is our company’s driving philosophy. Founded in 1999, Evergreen Real Estate Group is a fully integrated real estate company that develops, acquires and manages affordable and market-rate multifamily communities across 10 states.
Evergreen Real Estate Services is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.
LA1
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Elgin, IL 60123: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Yardi: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location
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