Leadership Development Program Job at National Corporate Housing, Inc.
National Corporate Housing is looking for a dynamic individual to join our Leadership Development Program as an Associate General Manager. This individual will be responsible for learning, executing, and mastering the core competencies of a General Manager or similar role with the expectation of ultimately leading a market. The selected person needs to have a professional image, strong communication skills, dynamic sales, operations, and leadership skills, and excellent guest experience.
- This role is a manager in training position. It is the expectation that upon mastering all roles within a market including the General Manager position, the selected individual will be promoted to leadership position in the area that best fits the associate based on skill level and company need. Upon completion of the program, the individual will be placed and likely relocate to a new market or department based on openings within the organizations’ portfolio to lead and drive year-round profitability. This role does require relocation within 6-12 month increments, based on each individual’s skills and experience as well as market size and location.
National Corporate Housing is a multi-brand, global leader in the hospitality arena providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe.
What you are focused on:
- Mastering the ins and outs of the GM role
- A keen management of daily, weekly, monthly, and quarterly, key performance indicators
- Meaningfully impacting the markets’ success
- Mastering all market level positions, alongside GM responsibilities, including but not limited to; Apartment Setup Coordinator, Guest Experience, Account Management, and outside sales
- Meaning, you’ve become a PRO at all things corporate housing – you can make the beds, impress the guests, sell the apartments, and manage the rest!
- Learning and promoting our culture to lead
- Exceeding monthly sales and operations goals
- Achieving year-round market profitability
- Promoting and upholding excellent associate satisfaction
- Interfacing with senior management and C-Suite
- Delivering exceptional guest experiences / Resolving guest escalations
What’s unique about this role:
- Strong company support and training
- Collaborative team dynamic– we count on each other
- No day is the same
- Having the ability to manage multiple moving parts, simultaneously, and impact our people, customers, and financials
- Entrepreneurial with the support and guidance of a corporate structure
- Rapid career growth trajectory upon completion of successful training
What’s needed to be successful in this role:
- Bachelor’s Degree is ideal or equivalent industry experience with strong financial acumen
- Minimum of 1-3 years of management or leadership experience in:
- Relocation, hospitality, property management, corporate housing, multi-unit retail or service business, travel or real estate is a plus
- Ability to manage both sales and operations focused team members is a plus
- Must be a fast paced, independent, motivated self-starter with a drive to succeed
- Strong communication and presentation skills
- Excellent customer service and guest resolution skills
- MS Office, Word, Outlook, and Excel use
- Some travel may be required
Benefits:
- Hybrid Schedule
- Two days per week remote immediately, upon successful onboarding.
- Three days per week remote, after one year of employment.
- Competitive Base Salary + Bonus structure
- $ 54,000 - $61,600 base salary
- Performance based bonus potential of ~$1,000/month
- Health, Dental and Vision insurance
- 401K plan
- One of a kind culture with dedicated Diversity, Equity, and Inclusion Specialist and Inclusion Council
- Inclusive Awards and Recognition Program for All
- Paid time off
- Wellness program
- Complimentary use of corporate apartments for vacation or travel (when available)
Fair Labor Standards Act (FLSA): Exempt
National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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