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IT Systems Administrator Job at Emergent Health Partners

Emergent Health Partners Ann Arbor, MI

Emergent Health Partners operates six ambulance services with over 800 employees across southern Michigan: Huron Valley Ambulance, Jackson Community Ambulance, LifeCare Ambulance, Monroe Community, Lenawee Community Ambulance, and Albion Community Ambulance.

We are leaders in out-of-hospital emergency medicine and have built a culture based on safety, quality, compassion and professionalism. When you or your loved one needs emergency medical services, Our EMT's and Paramedics will be there. We are always ready to respond with our highly trained medical crews and lifesaving resources.

Our Information Technology department is critical in supporting the operations and administration that makes it all possible. Here at EHP you will have the opportunity to get hands on experience working on a broad range of technology products.

We have a great opportunity for a System Administrator to join our team in our Ann Arbor, Michigan location

In this role you will:

  • Provide support to all PC users, investigating and resolving software and hardware problems, implementing installations of PC’s, peripherals or other hardware and software on the network and internet.
  • Diagnoses and resolves hardware, software, and printing problems, providing a high level of support to users.
  • Creates, tests, and manages PC and Router images with standard configurations for more efficient deployment.
  • User administration for Google Apps, network access, phone, voicemail and group policy management.
  • Server management for Policy controls, Proxy, Virus protection, Windows Update Service, Inmotion Routers and Door Access control.
  • Network management of Firewall and wireless network.
  • Monitor and receive server/network alerts and be available for on-call as needed.
  • Manages and responds to internal Help Desk requests; troubleshoots and provides problem resolution. Escalate issues to appropriate team members as necessary.
  • Documents and follows written procedures.
  • Provides after hours support on a rotating schedule.

Job Type: Full-time

Pay: $68,009.00 - $86,798.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Experience level:

  • 5 years

Schedule:

  • 8 hour shift

Experience:

  • System Administration: 5 years (Required)

Work Location: One location




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