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IT Support Specialist Job at StaffQuick

StaffQuick Salem, IL

StaffQuick is Hiring an IT Support Specialist in Salem, IL!

StaffQuick hires for Temporary, Temp-to-Permanent, and Permanent Jobs throughout Illinois and Indiana. We proudly offer weekly pay, health insurance options, and performance incentives to our associates. You’ll never pay a fee for our services!

Necessary skills:

  • Windows installation and support (7-11)
  • Printer Installation and support
  • Network troubleshooting
  • Network cabling
  • Working with ticketing software
  • Deskside Tech Support (Level 1-2)
  • Really nice to have experience
  • VOIP Phones
  • 365 Support
  • Active Directory Support
  • SOP creation
  • Remote support tool usage

Details:

  • Ensuring new employees tech equipment are set up and tested before they arrive. Installs, modifies, and makes minor repairs to computer hardware and software systems.
  • Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
  • Maintains system functionality by testing computer components.
  • Helps design and implement networks.
  • Consults with users to determine appropriate hardware and software needs and assists in placing orders.
  • Maximizes computer systems capabilities by studying technical applications and making recommendations.
  • Tests compatibility of new programs with existing ones.
  • Deploys hardware to End users
  • Organizes IT onsite hardware and keep safety stock
  • Gathers data to identify and evaluate technical purchasing options.
  • Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.
  • Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs.
  • Installs software and necessary applications for workflow.
  • Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
  • Maintains system capability by testing computer components.
  • Carries out software, network, and database performance tuning.
  • Documents hardware and software updates.

Education, Experience, & Licensing Requirements:

  • Associate’s degree or above in computer science, information systems, or related field
  • Prior experience working on a Helpdesk, in IT, or similar technical function

StaffQuick Perks:

  • Entry-level, skilled, and clerical positions – ALL SHIFTS AVAILABLE!
  • Temp to hire opportunities
  • Over 50 OPENINGS!
  • NEVER pay a fee
  • Weekly pay
  • Drawings and giveaways
  • Health insurance options

StaffQuick is a full-service staffing agency with 23 branch locations throughout Illinois and Indiana. We match GREAT people with GREAT companies. Applying with us is easy! Call 618-548-1900 today to learn more about what WE can do for YOU.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift

Work Location: One location




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