International Relocation Coordinator Job at Star Moving Solutions
Star International Movers is a well run, employee and customer focused service provider in the DC market. A 24-year-old company with an excellent reputation for service and quality. Seeking a Moving Coordinator for our Dulles VA office. This position is responsible for planning, organizing and managing domestic and/or international household goods shipments. This person will take a proactive approach to managing vendors and partners to ensure our customers receive an excellent outcome. Applicants should have a strong customer service focus, a strong work ethic and be willing to work as part of a team. No drama - professional environment. MUST HAVE several years ofl relocation/moving experience (preferably international experience. Salary will be dependent upon experience in the industry.
Job Duties:
· Schedule services to be performed at residence
· Provide customer guidance and instruction
· Manage vendors to timely deliver the required service
· Manage costs associated with each relocation
· Issue insurance coverage
· Invoice clients for services performed
· Work with agents in other markets to deliver services to client
- Solve problems and work independently
- Contribute to the direction of the company
- Learn, adapt, overcome and enjoy challenges
· Assist with total customer satisfaction.
Qualifications:
· Detailed oriented with a desire to deliver top notch service
· Ability to manage multiple projects at one time
· Willingness to learn
· Proficient in MS Office, Outlook and use of customer service databases
· Excellent written and verbal communication skills
· Must be a hard worker who cares about the outcomes of their work
· Ability to work within a team environment and support and collaborate with others
Benefits included
· Health, Vision and Dental
· 401K
· Paid holidays
· Paid sick leave
· Partial remote schedule
· Casual dress
· Salary is based on experience
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Dulles, VA 20166: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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