Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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  Monitor a line dedicated to outreach to UHPs
• Call or meet in office with newcomers and prospective program participants
• Conduct Intake, Assessment, and Referrals
• Collect relevant information and upload into database
• Learn and be able to communicate program objectives and services available.
• Provide interpretation and act as cultural broker when necessary between parties
• Translation of documents and some video recordings for program participants who are pre-literate to ensure they fully understand the programs they are participating in and the expectations for them and for their case managers or other world relief representatives.
• Provide coaching in group or individual context to empower clients to thrive without requiring agency intervention
• When appropriate, provide transportation or assist client with arranging transportation to medical or other social service appointments
• Teach or interpret for initial and extended cultural orientation and other group education
• Collaborate and assist with planning carrying out activities that would be culturally and linguistically relevant, to the end goal of seeing participants empowered to thrive in Spokane.
• Document and record plans, activities, outcomes and follow-up
• Attend regular meetings and check-ins with WR teams
• Collaboration with community stakeholders serving or interested in serving UHPs
• Have an excellent understanding of World Relief’s mission, so as to accurately and competently communicate this mission to external parties;
• Other duties as assigned.

Knowledge, Skills, & Abilities

• Ability to manage competing priorities
• Professional communication skills (oral and written)
• Commitment to Confidentiality and Professionalism
• Teamwork
• Initiative and Independent Work
• Interpersonal Skills

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Desire to serve and empower the Church and broader community to impact vulnerable communities
• Strong attention to detail and willingness to ask questions
• Comfortable with and experienced using computers and basic Microsoft programs
• Fluency in written and spoken English, Russian and Ukrainian

• Offer 16 Paid Holidays (Regular Part Time)
• Employee Assistance Program (EAP)
• Additional Benefits available as required by State/Local law

• Eligibility: After 1000 hours in a year
• Automatically enrolled at 4%
• 401K & Roth through Fidelity
• WR matches up to 4%, then an additional quarter percent up to 10%

• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual
• Working Advantage Discount Program

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
• The employee frequently is required to sit, reach with hands and arms, talk and hear.

• General office setting. World Relief also offers hybrid and remote schedules for limited positions.
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
• Year-end archiving activities involve repeated lifting and bending.
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.