Inside Sales Associate Job at Quick Supply Company/ASP Enterprises/Bowman Construction Supply
Quick Supply Company/ASP Enterprises/Bowman Construction Supply Kansas City, MO
ASP Enterprises is a well-diversified organization focused on customer service in the fast-paced construction industry. Our preference is creating partners with our vendors and contractors to create a successful environment for both on all projects: transportation, environmental, commercial, residential, and institutional. No project is too big or too small to get the ASP exceptional customer service experience and we look at every project to become instrumental to its success as well as yours as partners for the future.
We are family-owned and operated business, with offices coast to coast! Affiliated companies include Quick Supply Company, Bowman Construction Supply, Cascade Geosynthetics and Bennett Explosives.
Position: Inside Sales Associate
Position Overview:
We are actively searching for an Inside Salesperson for our Kansas City location. The Inside Sales Representative will focus on customer support and technical product promotion.
Duties/Responsibilities:
Assist customer with correct product selection-Become solution provider
- Determine problem/need of walk-in or call-in customer through being a technical expert and asking questions-determine whether there is a need to get outside sales person involved
- size of project/problem
- size of customer
- Come up with solution set-solve the problem with several options if possible
- Assist in evaluating alternatives to come up with best valued solution by working with pricing structures
- Close sale with customer involvement on best solution
- Determine time frame for delivery/arrival of material, etc-keep customer in loop for realistic expectations of solution and time frames
Process customer orders
- Create ticket/paperwork
- Order material if necessary-follow up with vendor process to insure completion, create and foster vendor relationships
- Schedule delivery to customer with proper time sensitive issues
- Complete paperwork process and communicate sale to salesman if appropriate
Inventory Management
- Track inventory usage and monitor low stock
- Order material and arrange delivery for just in time inventory management
- Work with salesmen to determine long term needs and adjust inventory levels accordingly based on future projects
Assist outside sales force
- Information gathering
- Communication of information to outside sales
- Assisting with pricing and product information as needed
- Complete and fax quotes to customers when needed
- Monitor sales trends with specific customers and communicate to sales person
Work as needed in warehouse (where applicable)
- Loading/unloading trucks
- evaluating stock
- cleaning up, etc
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
- Hands on experience with inventory and logistics software programs
- High school diploma or equivalent required.
Physical Requirements:
- Some lifting and manual labor for assisting customers.
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to pass a pre-employment/random drug screen
- Communicate with all salesmen often on all aspects of customer issues, concerns-become integral to sales team. Stay on top of all issues related to vendors, new products, shipping, customers, etc. Also feel free to communicate to sales manager on all issues, ideas, concerns, etc.
ASP Enterprises offers an attractive benefits package including:
- Best in industry compensation and subjective annual bonus (based on company and individual performance)
- Medical/Dental/Vision Insurance
- Company paid Group Life Insurance
- Company paid Short/Long Term Disability Insurance
- Voluntary Life/Accident/Critical Illness Insurance
- Section 125 Cafeteria Plan
- 401(k) plan with up to 6% company match
- Personal Time Off (PTO)
- 7 paid holidays
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