Provides human resources support to applicants, employees and management in the areas of employment and compliance. Initial support will be directed at supporting COVID-19 tracking and reporting in addition to full support of the employee life cycle from recruiting to investigation and separations. You'll have a high focus on customer service, attention to detail is a must since accurate, timely reporting of facts is critical. You'll need to be able to walk in the door already familiar with the regulatory environment related to COVID-19 compliance and reporting requirements. After getting up to speed the position will support all HR related matters for the full employee life cycle.

Responsibilities and Duties:

• Provides support and guidance to HR team when complex, specialized, and sensitive questions and issues arise; will be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Educating newly hired employees on HR policies, internal procedures and regulations.
• Generate official internal documents such as offer letters, appointment letters, salary slips and warning letters.
• Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances.
• Maintains digital files for employees and their documents, benefits and attendance records.
• Administering compensation and benefit plan.
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise.
• Promote HR programs to create an efficient and conflict-free workplace.
• Coordinate employee development plans and annual employee performance reviews.
• Performs other duties as assigned.

Education and Work Experience

• 5+ years HR experience, high volume, high turnover retail environment
• Required Bachelor’s degree in Human Resources or related field
• Desired Master's degree in Human Resources or related field
• Must 2+ years ADP WorkforceNow experience
• Certified PHR, SPHR, CP, SCP preferred
• Excellent Problem Solver
• Excellent Communicator

Skill Set

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Works comfortably under pressure and meets tight deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successful perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this position, the incumbent is regularly required to talk or hear.
• The employee frequently is required to use hands, fingers, handle or feel objects, tools and controls.
• The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate and in an office setting.

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Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.