YWCA USA is on a mission to eliminate racism, empower women, stand up for social justice, help families, and strengthen communities. YWCA has been at the forefront of the most pressing social movements for more than 150 years — from voting rights to civil rights, from affordable housing to pay equity, from violence prevention to health care reform. Today, we combine programming and advocacy in order to generate institutional change in three key areas: racial justice and civil rights, empowerment and economic advancement of women and girls, and health and safety of women and girls. YWCA Greater Cincinnati was founded in 1868 and was the fifth YWCA association in the United States.

We are looking for an organized, self-motivated, and teamwork-oriented candidate to join our team as the Housing & Administrative Specialist for our Transitional Living Program.

JOB SUMMARY

Provides housing and administrative support and assistance to the Transitional Living Program team.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Process HUD rent and utility expenses through Web Invoicing
• Follow-up and respond to questions or problems related to rent or utility payments.
• Copy and maintain forms for intakes and annual certifications
• Maintain current list of landlords for TLP housing projects, stay updates on current availability, and connect clients with available units.
• Track turnover of TH units and keys for each unit. Communicate maintenance needs to landlords.
• Assist Case Managers with the intake/move-in process and completing initial and annual HQS inspections.
• Assist with new staff on-boarding including training/orientation to the rent and web invoicing processes.
• Return basic correspondence.
• Assist with general office organization, including ordering supplies.
• Other duties as needed or assigned by the Housing Manager and/or Asst. Manager.

SECONDARY DUTIES & RESPONSIBILITIES

• Answers the business line.
• Dispenses bus tokens.
• Assists with file organization including relocation of exited client files to agency file storage room.
• Assists with audits and funder monitoring visits.

Key Relationships

• Interacts with TLP Housing Manager, Asst. Manager, and Case Managers.
• Maintains contact and good rapport with landlords and/or property managers.

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

QUALIFICATIONS:

Education/Experience
An associate’s degree, or two years’ experience in administrative assistant roles, or any similar combination of education and experience. Experience with HUD housing programs highly preferred.

Skills/Specialized Knowledge/Abilities

• Political and social sensitivityExcellent communication skills
• Proficiency in MS Office with expertise in Microsoft Word and Excel
• Ability to work independently
• Detail oriented with strong administrative, organizational and computer skills
• Ability to maintain confidentiality
• Knowledge of Rapid Re-Housing and/or other HUD projects preferred
• Knowledge of office procedures

WORKING CONDITIONS:

Working Hours/Environment

• Office hours are 40 per week; may require additional hours periodically depending on business needs
• Remote/hybrid setting as well as work and travel within the community.

Tools and Equipment Used
Personal computer, copier, fax/scanner, phone, and other typical office equipment

Travel

• Local travel, moderate – approx. 30%
• Valid driver’s license and reliable insured personal vehicle required.

Physical & Mental Demands

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description does not constitute a written or implied contract of employment. This job description is not intended and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.

The YWCA Greater Cincinnati provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Cincinnati, OH 45219: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• administrative assistant: 2 years (Required)
• HUD housing program: 1 year (Preferred)
• Microsoft Office: 2 years (Required)

Work Location: Hybrid remote in Cincinnati, OH 45219

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