• Identify hard-to-clean spots and use stain removers and pre-cleaning treatments
• Upsell customers on extra carpet cleaning solutions
• Decide what solutions, tools, equipment, and techniques to use to clean the carpets and floors
• Meet with customers at their home or business and assess their carpet and floors
• Lift and move all furniture to clean area, and then reset

• The Room Attendant will clean, dust, wax, scrub, polish, and service guest rooms daily in accordance with hotel procedures.
• Stock cart with guest room supplies at beginning of shift.
• Greet any and all guests.
• Replace linens on beds and replenish guest room supplies.
• Empties wastebaskets, and empties and cleans ashtrays.
• Rearrange furnishings, drapes, and room accessories.
• Provide necessary linen and amenities to guests in accordance with the guest room legend.
• Leave the guest room in the uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
• Report any damage, hazards, repairs, ad strangers in assigned areas.
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and write the date, where it was found, description of the item, and the name of the person who found it.
• Clean all corridors and service areas.
• Respond to any projects or requests developed by the Housekeeping management team.
• Restock cart at end of the shift and organize the linen closet to prepare for the next day.
• Other housekeeping duties as assigned.

• Candidate must have a clean driving record and a valid driver’s license
• The candidate must have exceptional communication skills, excellent customer service skills, and a can-do attitude
• At least 1 year previous experience in carpet cleaning
• Ability to lift heavy objects (50+ lbs) and be on your feet most of the work shift
• Applicant must have high school diploma or equivalent

• Prior hospitality or similarly related cleaning experience

Our lakeside hotel is off I-85, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails.