Hotel Front Desk Agent Job at Ram Hospitality Inc
We are looking for a friendly Hotel Front Desk Agent to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional nature with guests and other hotel staff.
To be successful as a Hotel Front Desk Agent, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and going over the amenities offered.
- Providing guests with information about the hotel.
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