Guest Service Agent Job at ALTUS BIOLOGICS
Summary
Altus Biologics is dedicated to every client and patient through its management of the administrative aspects of our physician’s biologic therapy practices. Our clinical professionals and administration staff are experienced and achieve desired results. We have a team environment that is filled with motivated, hard-working, and joyful employees ready to help our physicians and patients. Altus fosters opportunities for development and would like to provide you a real chance to make a difference.
This is a hybrid position. 3 days in office, 2 days remote.
Responsibilities
In addition, all employees are expected to adhere to the Altus Biologics' Code of Conduct, Compliance policies and all applicable federal, state, and local laws and regulations. Altus Biologics employees are expected to report any concerns about compliance or business practices to his or her immediate supervisor, appropriate management and/or the Chief Compliance Officer.
#INDNUR1
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Altus Biologics is dedicated to every client and patient through its management of the administrative aspects of our physician’s biologic therapy practices. Our clinical professionals and administration staff are experienced and achieve desired results. We have a team environment that is filled with motivated, hard-working, and joyful employees ready to help our physicians and patients. Altus fosters opportunities for development and would like to provide you a real chance to make a difference.
This is a hybrid position. 3 days in office, 2 days remote.
Responsibilities
- Verifies patient insurance coverage prior to patient appointments and ensures the necessary procedures are covered by a patients' insurance plan.
- Obtains all necessary information from patients pre-encounter to ensure patients get on treatment in a timely manner.
- Communicates with patients about financial responsibility and appointments, including amounts due at time of service and any account balances.
- Works collaboratively with internal departments to coordinate Patient Journey
- Assists patients with enrolling in copay assistance programs for high-cost medications.
- Manage all of the communication between the doctor’s office, the patient, and our corporate office.
- Request and process referrals required by HMO plans. Communicate with practice prior to their appointment about the referral required for their plan.
- Answering incoming calls and making outbound phone calls to patients and payers. Documents all call notes with detail in the patient chart.
- Ensures all insurance information has been completely and accurately obtained. Documents all pertinent insurance information. Documents information given or received to support actions taken on insurance charges or referral issues.
- Coordinate with internal departments to work unscheduled patient report to get patient on treatment in a timely manner
- Conduct weekly calls with internal departments to ensure patients get on treatment in a timely manner; address any concerns pertaining to delay in service.
- Other Job related duties as assigned
- High School Diploma or equivalent
- 1-3 year of work experience with verifying insurances
- Competitive Salary
- Daytime Hours
- Weekends Off
- Paid Time Off
- 9 Company Paid Holidays
- Diverse Workforce
- One-on-One Patient Care
- Corporate & On-The-Job training
- Health Benefits
- Retirement Plan
In addition, all employees are expected to adhere to the Altus Biologics' Code of Conduct, Compliance policies and all applicable federal, state, and local laws and regulations. Altus Biologics employees are expected to report any concerns about compliance or business practices to his or her immediate supervisor, appropriate management and/or the Chief Compliance Officer.
#INDNUR1
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.