Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The agency operates a variety of programs to serve the poor and strives to find permanent solutions to crises by offering clients the tools and resources they need to achieve greater self-reliance and stability in their lives.

The San Pedro Region provides basic assistance with food, shelter, utilities, clothing, transportation, case management and linkages to community resources for the homeless and low-income households. The Region is also responsible for two homeless shelters one of which is a family shelter to assist homeless families, pregnant women, the disabled and the elderly that moves families from crises to stability. The second shelter is a Bridge Housing shelter for homeless single men and women. The region is also responsible for three community centers of which two serve as a food pantry.

The Group Work II (Lead) will work with single women and men at a ninety day homeless shelter to provide respectful engagement to adults with histories of chronic homelessness, serious psychiatric disabilities and co-occurring substance use disorders.

Responsibilities:

• Prepares schedules of work assignments for team staff.
• Prepares and implements activity schedules for clients participating in team programs.
• Trains, and assigns shelter team staff in assigned duties, including crisis intervention, case management, intakes, referrals, and other shelter functions.
• Respond to phone callers inquiries and takes messages, respond to general questions appropriately.
• Prescreens callers in need of crisis housing & answers a brief set of pre-screening questions in HMIS to determine the household’s eligibility for entering the housing crisis response system.
• Create and/or update household records in the CoC’s Homeless Management Information System (HMIS).
• Communicates and serves as team liaison with other Shelter staff to facilitate service delivery, and improvements of program services.
• Promotes continuous quality improvement and service delivery that is aligned with the Agency’s mission.
• Provides crisis intervention counseling and outreach services.
• Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
• Performs duties of Resident Attendant as needed.

Qualifications:

• Two years of college required; Bachelor’s Degree in human or social services preferred
• One to three years of related experience to include working in a Lead position
• Must have experience in de-escalation and conflict resolution
• Experience working with the homeless population
• Must be able to work in a Fast-Paced, High-Intensity environment.

• Develop and maintain effective working relationships with clients, team members and supervisors.
• Ability to use independent judgment and initiative.
• Must be organized and maintain accurate and orderly records.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Weekend availability

COVID-19 considerations:
All staff and clients are required to wear mask and will be COVID tested bi-weekly. Agency will provide, gloves, gowns, and mask daily.

Ability to commute/relocate:

• Long Beach, CA: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• working with homeless services: 1 year (Preferred)
• Crisis management: 1 year (Preferred)
• Social work: 1 year (Preferred)
• Conflict management: 1 year (Preferred)
• de-escalation: 1 year (Preferred)
• social services: 1 year (Preferred)
• customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.