Job Title: FOH Team Member – North Hampton Only
Reports to: Director of Operations
FLSA Status: Hourly Non- Exempt, Tipped
Hourly Rate Range: $13-$16 + Tips
Mission Statement: The foundation of our business is rooted in outstanding guest experience with innovative food culture, spotless bakeries, and a passion to always be better.
Core Values:
- Integrity in everything we do
- Respectful culture celebrating the diversity of our team, guests, and community
- We all have each other's backs
- Innovative scratch bakery committed to the highest level of food safety and sanitation
- Outstanding guest service every day
Physical Requirements:
The Donut Team Member position is a demanding role physically. For this position, you must be able to stand for long periods of time, bend, reach overhead, and lift 30 pounds or more. Additionally, you must be able to communicate both verbally and in writing effectively.
Essential Duties:
- Ensure every guest has a professional, high level and enjoyable experience.
- Maintain appealing presentation of any food on display, and cleanliness of display cases and shelving.
- Drive sales by upselling the guest when appropriate”. Example: “Have you tried to new Noble Cold Brew we have on tap?”.
- Mastery of the Toast POS platform.
- Provide excellent customer service.
- Checking and receiving orders with outside vendors
- Boxing online orders and checking for accuracy and timeliness
- Maintaining clean and presentable dining room and restrooms
- Ensure proper cash-out procedures, checking tills, filling out the petty cash log in excel, and dropping the cash in the drop box.
- Maintain an accurate sales log.
- Complete weekly inventory report for supplies.
- Complete daily pastry order guide.
- Complete tasks assigned for opening and/or closing.
- All other duties and projects as assigned at the discretion of the Front of house Manager and/or the Director of Operations.
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
Restaurant type:
- Bakery
- Café
- Coffee shop
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Food service: 1 year (Preferred)
Work Location: In person
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