Must have flexible availability to work 5 days per week.
DUTIES AND RESPONSIBILITIES:
Maintain a positive representation of the company by greeting guests with a warm and friendly welcome
Schedule and confirm appointments including cancelling and rescheduling appointments
Checking clients in and out of scheduling system
Update clients on the status of their appointment
Communicate effectively and efficiently to all inquiries over the phone, email, and in person
Ensure that all client issues are resolved efficiently and professionally
Maintain a strong relationship with management through regular communication and provide feedback from guests
Promote products and services
QUALIFICATIONS:
Knowledge of anti-aging products/treatments and the skincare/beauty industry preferred
Minimum 1 year of experience as a receptionist/front desk/customer service role, preferably in a spa setting preferred
Excellent written and oral communication skills, strong interpersonal skills, and ability to build strong customer relationships
Excellent organizational skills with the ability to handle multiple tasks
Demonstrates ability to analyze and solve customer issues
Proficient computer skills and ability to learn new software
Ability to work independently with minimal supervision
Must be a self-starter and motivated to support the growth of the business
Job Types: Full-time, Part-time
Pay: Up to $20.00 per hour
Benefits:
Flexible schedule
Referral program
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekend availability
Experience:
Sales: 1 year (Preferred)
Work Location: One location
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Supplemental pay types:
- Commission pay
- Tips
Work Location: In person
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