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Front Desk - Fort Myers, FL Job at Smart Staffing Solutions

Smart Staffing Solutions Fort Myers, FL

ATTENTION OFFICE PROFESSIONALS IN THE FORT MYERS, FLORIDA AREA!!!

Are you looking for a new opportunity in the New Home Sales world? Have you ever thought about working with new home builders? Do you enjoy hosting events and socializing with people? If you answered yes to any of these questions, you could be a perfect fit for our company. We are actively seeking office professionals to be FRONT DESK SALES ASSISTANT for our New Home Builder client in Fort Myers, FL.

As an employee of Smart Staffing Solutions, you are given the opportunity to work side by side with some of the industry's leading Sales Representatives allowing you to gain invaluable experience and exposure to the New Homes Industry. When our clients are looking to fill a position within their organization, they likely choose someone from our employees. Smart Staffing Solutions is able to provide you with an excellent stepping-stone into the New Home Industry and ensures you get started off right. Whether you are a new licensee or a veteran of the New Home Industry, this is an opportunity you can't pass by!

Job Description:

To properly meet and greet customers in a professional manner and provide support functions for the sales staff. To be very service oriented and strive to make customers, purchasers, and current homeowners/residents feel welcome.

Responsibilities and Accountabilities:

  • Maintain a professional, yet friendly, atmosphere in the New Home Sales Office and other areas where prospective homeowners and guests congregate.
  • Able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures or processes.
  • Aids the team effort in every way possible & acts in the best interest of the company.
  • Flexibility with a schedule for customers and/or company needs.
  • Be able to professionally communicate over the telephone, email, and in person with customers, staff, and vendors.
  • Communicates with marketing regarding maintenance and/or replacement of signs & flags in addition to updates on the website, etc.
  • Manage and inspect your “storefront” (approach into the community, clubhouse, New Home Sales Center, models, etc.) on a regular basis.
  • Open New Home Center and Models daily.
  • Answer phones.
  • Meet & greet customers.
  • Assist in filling out the guest registration form and ensure the accuracy/completeness of the information.
  • Knowledge of computer operating systems and CRM.
  • Enter new guest registrations/Update existing registrations in CRM and ensure accuracy and thoroughness of information.
  • Type, File, Fax, Print, and Copy documents as needed; Knowledge of Microsoft Office required.
  • Update Reports and calendars
  • Keep track of Sales & Traffic Reports daily and monthly.
  • Set up and maintain contract packages.
  • Process contracts, deposits, addendums, rescissions, change of address forms, etc.
  • Mail cards/letters/updates to clients.
  • Order and keep track of office supplies, collateral print work, water & coffee supplies, etc.
  • Make and maintain Community Doc/Homeowner Handbooks and CDs.
  • Maintain copies of documents (contract paperwork, floor plans, building plans, model disclaimers, etc.).
  • Assemble and maintain an adequate supply of all market collateral.
  • Receive and log deposits.
  • Open/distribute mail.
  • Email Traffic Reports at the end of every business day.
  • Maintain records of rotation for sales agents (walk-ins, call-ins, realtor previews, and Internet).
  • Keep the Director of Sales informed about daily office activities.
  • Other duties within the scope, spirit, and purpose of the job, as requested by management.

Job Type: Part-time

Schedule:

  • 8 hour shift
  • Choose your own hours
  • Day shift
  • Weekend availability

Experience:

  • Customer service: 1 year (Preferred)
  • Front desk: 1 year (Preferred)

Work Location: In person




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