Front desk Agent Job at Big Bear Lake Front Lodge
Desk agent needed for non smoking hotel in Big Bear Lake. Must have reliable transportation to and from work and that can drive through road conditions such as snow and rain and similar.
Friendly, reliable person needed that has worked in customer service or at a hotel before at the front desk.
Recent , customer service and basic computer experience is preferred.
Candidate must pass a basic background check. Must be able to work some nights and/or weekends and able to stand for long periods of time and walk up and down stairs easily and lift 20 or more pounds easily.
Duties include both not a complete list, to check guests in and out, answer phones and email correspondence, filing of documents , help guests with questions and and book room reservations.
We receive a lot of emails and use a computer every day so strong computer skills needed to return emails and navigate basic computer software is needed.
You will need to have a valid driver's license and vehicle at work for this position as sometimes we pick up fluff and fold or similar all within only a few miles away at most.
One or two positions currently available:
Morning shift: 7:00 am until 3:30 PM or
Evenings from 3 to 10-11 pm (might occasionally do a morning shift to fill in when an agent calls out but not normally, let us know your availability for days and evenings ).
Nights sometimes might end up working later than 11 pm if working on a weekend Friday and Saturday night for arrivals.
Agents will typically also do light filing a few days a week and cleaning of the lobby office and common areas.
Simple room checks needed and a property walk also done daily.
Send us your resume for immediate consideration.
Job Types: Full-time, Part-time
Pay: $15.50 - $17.00 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
Hand sanitizer and wash stations readily available. Masks available. Water station and break area available.
Ability to commute/relocate:
- Big Bear Lake, CA 92315: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
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