Great opportunity to work part-time at the Adelaide Inn, a family run business for 60+ years. (www.adelaideinn.com) We are looking to fill a full-time day shift from 8am-4pm or 10am-6pm. You must be available to work weekends and holidays and able to perform the physical requirements of the position.
Benefits: vacation, profit sharing, premium pay holidays, “paid” meal breaks, paid sick leave, training, stay discounts and wellness resources.
Job duties include:
- Greets guests and checks them into hotel following established procedures including but not limited to ensuring all necessary information is received and put in the PMS (Property Management System), Obtaining payment authorization, Informing guests of pertinent hotel policies, Issuing room keys, Directing guests to rooms and other common areas, Responds to guest questions either in person or over the phone in a courteous and professional manner.
- Provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.
- Fulfills guests needs to ensure their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.
- Resolves guest problems/complaints using good judgement or refer to management.
- Answers hotel internal and external phone calls promptly and provides information as needed; takes messages for hotel guests and assures receipt.
- Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation and pets.
- Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.
- Maintains front desk area in a clean and orderly fashion.
- Possesses and maintains thorough knowledge of hotel and area’s attractions.
- Completes all necessary paperwork; maintains files and records.
- Performs clerical duties as required including filing, photocopying, faxing, and mailing.
- Performs other duties as assigned by manager.
TO APPLY, PLEASE STOP BY AND COMPLETE AN APPLICATION
at Adelaide Inn, 1215 Ysabel Avenue, Paso Robles, CA
between 5/17/2023 and 6/02/2023
Job Type: Part-time
Pay: $16.50 - $20.00 per hour
Benefits:
- Employee discount
- Parental leave
- Referral program
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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