Welcome to a medical center where you're the center of attention.

Pay range:

Responsible for insurance verification, referral management, authorization management, and pre-certification on all patient accounts. The financial counselor acts as a liaison between Overlake Hospital scheduling departments, Care Management, Business Office, patients, physician’s offices and insurance carriers. Provides exemplary customer service in coordinating all aspects of patient accounts. Collects appropriate monies, notifies patients/physicians office staff of hospital billing policies and services.

Qualifications

• High School Diploma or equivalent required, Bachelors Degree preferred. Formal training in medical terminology, hospital finance and customer relations a plus.
• Prefer six months previous experience in insurance verification, billing, medical office or hospital financial services department. Also prefer previous admitting/registration experience or previous physician office, hospital or other frontline customer contact experience in a business setting. Demonstrated customer service skills required.
• Outstanding professionalism, poise and tact in appearance. Exceptional interpersonal skills to educate and advise patients of insurance and hospital policies and regulations and the professionalism to positively interact with other Overlake personnel and the medical community are required. Knowledge of the financial requirements of insurances, HMO and PPO organizations and state and federal programs. Must be articulate and skilled in teaching patients how to access the healthcare system. Ability to type 50 WPM and use 10 keys accurately. Knowledge of medical terminology and hospital processes are required. Ability to work independently and in a team environment. Must have the ability to follow through on all details of patient accounts, where the performance and concentration of several tasks may be required simultaneously.

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that truly sets us apart.

• Local, visible leaders who care about you.
• A values-based work environment.
• An active Diversity, Equity & Inclusion Council.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Traditional and Roth IRA retirement savings plans with 5% to 7% matching and immediate vesting.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.