MINIMUM QUALIFICATIONS:

Associate’s degree from an accredited college or university in Business or other closely related field and one (1) year of professional experience in financial aid.

PREFERRED QUALIFICATIONS:

Bachelor's degree from an accredited college or university in Business or other closely related field and one (1) or more years of professional experience working in financial aid.

RESPONSIBILITIES:

Interview and inform students applying for financial aid including helping students complete the Free Application for Federal Student Aid (FAFSA), going through the verification process, and entering applications and corrections as needed. Keep students and parents informed of changes in financial aid rules and regulations as well as provide financial literacy and promote fiscal responsibility. Maintain award records. Awarding and submitting request for Pell and FSEOG each semester including determining eligibility, checking enrollment, checking for late starting classes. Maintain Scholarship records including verifying eligible and requesting checks from the business office. Complete third-party authorizations including recording on FA file and requesting payment from the business office. Attend meetings, conventions, training sessions and other group functions on and away from the campus as a representative of R-CCC. Assist with the veteran student population. Maintain and update scholarship postings on website. Maintain level of confidentiality regarding documents received and other matters involving students and financial aid in compliance with the Family Educational Rights and Privacy Act (FERPA). Work selected nights during the month. Perform other duties as assigned by the Director of Financial Aid and Director of TRIO Student Support Services.

COMPETENCIES:

A strong work ethic. Ability to work independently and collaborate with a team. Adaptability, initiative, and flexibility. Attention to detail and accuracy. Customer service orientation and interpersonal skills. Enthusiasm for working with internal and external constituents. Excellent time management skills and ability to prioritize work. Ability to properly and accurately document within the prescribed guidelines all contacts, conference, and counseling sessions with students. Imparts a positive impact with student and staff. Proactively plans for situations and circumstances. Projects appropriate professional image. Punctual. Speaks clearly, sensitively, and persuasively when interacting with stakeholders. Supports the aims, objectives, goals, and mission of the college.

SALARY:

Salary commensurate with education and work experience.

SPECIAL NOTES:

This is a grant-funded position and funded through August 2025. Candidates must successfully complete a criminal background investigation. Only those who are interviewed will be notified of the status of the position.

Roanoke-Chowan Community College does not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following have been designated to handle inquiries regarding the non-discrimination policies: Title IX/Equity and ADA/Section 504 Coordinator, AVP of Student Services, 109 Community College Road, Room 111F, Ahoskie, NC 27910, 252-862-1267. (Employee complaints), Director of Human Resources, Human Resources, 109 Community College Road, Room 105, Ahoskie, NC 27910, 252-862-1302. Any complaints filed against the Title IX/Equity Coordinator or ADA/Section 504 Coordinator shall be handled by the Vice President of Instruction and Student Services, 109 Community College Road, Room 104, Ahoskie, NC 27910, 252-862-1287

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