At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM

The Field Based Community Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care. They also Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member. As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinant of health such as transportation, housing, and food access.

Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well - being.

Schedule: Schedule is Monday through Friday between the hours of 8am to 5pm. No nights, weekends, or Holidays. This position is a field-based position with a home-based office. You will work from home when not in the field.

Location: Shreveport, Bossier, and surrounding communities (Caddo and Bossier Parrish) in Louisiana

Local travel up to 75% and mileage is reimbursed at current government rate.

Primary Responsibilities:

• 
  Help member set goals and develop a care plan to achieve those goals
• 
  Proactively engage the member to manage their own health and healthcare
• 
  Support the member to improve their wellbeing by staying out of the hospital, and attend regular visits to their primary physician
• 
  As needed, help the member engage with mental health and substance use treatment
• 
  Provide member education on community resources and benefits
• 
  Conduct post discharge activities from hospital facility and support connection to social services
• 
  Support member to engage in work or volunteer activities, if desired, and develop stronger social supports through deeper connections with friends, family, and their community
• 
  Partner with care team (community, providers, internal staff)
• 
  Conduct member face-to-face visits
• 
  Knowledge and continued learning of community cultures and values
• 
  Assess social determinants of health

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• 
  Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• 
  Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• 
  Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 
  401(k) Savings Plan, Employee Stock Purchase Plan
• 
  Education Reimbursement
• 
  Employee Discounts
• 
  Employee Assistance Program
• 
  Employee Referral Bonus Program
• 
  Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• 
  More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 
  High School Diploma / GED (or higher) OR 4+ years of community outreach work experience
• 
  2+ years field-based experience
• 
  1+ year of experience with knowledge of the resources available, culture, and values in the community
• 
  Intermediate level of computer proficiency including MS Word, Excel and Outlook
• 
  Resided within the local community for at least 1 year
• 
  Ability to travel locally approximately 75% of the time and up to 120 miles round trip with Reliable transportation, that will enable you to travel to client and/or patient sites within a designated area, with a current and non-restricted state of Louisiana Driver’s License and State-required insurance
• 
  Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
• 
  Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• 
  Bachelor's Degree (or higher) in social work, psychology, and / or healthcare administration
• 
  LPN (Licensed Practical Nurse) Licensure
  
• Community Health Worker (CHW) Accreditation
• 
  Experience working in Managed Care
• 
  Knowledge of Medicaid/Medicare population
• 
  Bilingual

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with UnitedHealthcare. Work with a Fortune 5 organization that’s serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #red