The agency worX is partnering with a small-midsize apparel company to find an E-commerce Coordinator that can join their NYC team 5 days a week in office ASAP!

Overview
The eCommerce Coordinator, in partnership with the other members of the team, will support the operational and strategic tasks required to successfully run the online sales and customer experience. This role will work cross-functionally with various teams, including production, creative, and customer service, to drive the performance of the digital store(s).

To be successful in this role, you should be highly organized, detail-oriented, and able to effectively manage multiple tasks and priorities in a fast-paced environment.

Responsibilities
- Work closely with the eCommerce Manager in product uploads and regular site QA.
- Create and maintain sample tracking records across both brands for all ecommerce
photography.
- Leverage web analytics, industry trends, and best practices to identify
opportunities for improving ecommerce operations.
- Assist in delivering regular ecommerce reporting.
- Support the customer service team by providing updates for upcoming events and
ensuring timely responses to customer inquiries and concerns.
- Handle web, product, or service problems by clarifying issues, finding the best solution; expediting the correction and following up to ensure proper resolution.

- Oversee our additional sales channels
- Understand product delivery dates and stock levels to stay ahead of any inventory
issues.
- Perform additional responsibilities as requested to achieve business objectives.
- Liaise with internal and external partners for photoshoots including talent booking,
gathering essential props, managing samples, and assisting on set.

Qualifications
- 1-2 years of experience.
- Excellent communication skills.
- Highly detailed oriented, organized and analytical.
- Ability to prioritize and deliver projects in a fast-paced environment.
- Proficient in Microsoft Excel.
- Strong understanding of ecommerce platform and sales tracking tools (e.g.
Shopify, Google Analytics).

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Vaccination requirements

Ability to commute/relocate:

• New York, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• E-commerce: 2 years (Required)
• Shopify: 1 year (Required)
• Google Analytics: 1 year (Required)

Work Location: One location

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