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Facility Operations Manager Job at Ames Center

Ames Center Burnsville, MN 55337

SUMMARY

The Facility Operations Manager is responsible for the planning, oversight, evaluation and operational needs of all events and activities of workers engaged in event related facility conversions, custodial services, and maintenance. Completes mechanical reports, preventative maintenance and repair plans, development and coordination of service contracts and projects. Requires the ability to have a flexible work schedule; with the likelihood of work weeks in excess of 40 hours; and may include evenings, weekends & holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Responsible for oversight of all operational areas of facility including plumbing, electrical, HVAC, snow removal, and other systems for the facility.

2. Hire, train, schedule, supervise, work with, and evaluate skilled and semi-skilled workers engaged in setup, operation, and tear down of event related equipment, maintenance, and custodial services.

3. Perform daily cleaning, preventative maintenance, and repairs on all building systems.

4. Daily maintenance work to include carpentry, electrical, refrigeration, plumbing, painting, and other operations work as necessary.

5. Maintain a safe, organized, and clean work area.

6. Manage inventory of equipment, custodial and event supplies.

7. Establish and follow preventative maintenance plans.

8. Responsible for daily inspection of the physical condition of facility, making changes and repairs as necessary.

9. Maintain superior relationships with vendors and users of the facility.

10. Efficiently schedule HVAC Lighting and HVAC Systems to meet event and daily operational needs.

11. Maintain public areas, service corridors and storage rooms in a clean, safe and efficient manner.

12. Be familiar with custodial procedures including, MSDS, equipment, proper usage of chemicals and proper personal protective equipment.

13. Integrate the conversion and maintenance activities with the customer service and programming activities of the facilities.

14. Monitor expenses; prepare budgets for labor, consumables, materials and services necessary for conversion, maintenance and custodial activities.

15. Maintain relationships with various agencies (contractors, fire inspection, elevator, sprinklers, etc) to accomplish compliance with codes and to resolve building maintenance needs and concerns.

16. Assign work projects to staff and provide direction to improve methods and productivity.

17. Analyze event information to meet users’ equipment and service needs, prepares staff schedules and work plans for setup, operation, and teardown crews.

18. Analyze operations data and recommend building modification, updated equipment, or changes in operating procedures to maximize energy efficiency.

19. Establish and execute preventive maintenance on all equipment and systems to ensure proper working order and carry out repairs where needed. Develop and maintain necessary records and reports such as: equipment and supply inventories, accident and damage reports, monthly expense and activity reports, and personnel records.

20. Perform snow removal from doorways/walkways and spreads ice melting materials.

21. Assist in and oversee that maintenance activities are executed in a safe and professional manner.

22. Customer Focus: Dedicated to meeting and/or exceeding the expectations and requirements of internal and external customers.

23. Integrity and Trust: Widely trusted and is seen as a truthful individual who keeps confidences, admits mistakes, doesn’t misrepresent him/herself and is highly respectful of others.

24. Communication: Consistently exhibits courteous, respectful, non-defensive and appropriate communications and presents information in a concise and understandable format.

25. Teamwork: Works cooperatively with others in the accomplishment of joint tasks and common objectives. Contributes to a positive work environment, fosters collaboration, and provides a tangible contribution.

SUPERVISORY RESPONSIBILITIES

Directly supervise employees in the Operations Department. Carry out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must be able to work abbreviated normal office hours plus nights and weekend hours as required for event preparation, presentation and move-out.

EDUCATION and/or EXPERIENCE

1. The candidate must have a two-year degree or two years of experience in building conversion activities and mechanical repair. Other combinations of training and/or experience that can be demonstrated to result in the possession of knowledge, skills and abilities necessary to perform the duties of this position will also be considered.

2. Must possess the ability to communicate effectively both orally and in writing.

3. Thorough knowledge of methods, practices, equipment and machinery used in setups, operation and teardowns of general public facility maintenance procedures.

4. Knowledge and ability to execute safety programs.

5. A basic knowledge of business management practices and procedures.

6. Need to have considerable knowledge of the operation of plumbing, heating, ventilation, and other mechanical, electrical and building systems.

7. Working knowledge of occupational hazards and of necessary safety precautions. Must be able to operate forklift, scrubber, skid steer, and other standard tools and equipment.

8. Ability to hire, supervise, train necessary staff.

9. Ability to develop budget recommendations and to prepare and maintain records relative to event labor costs.

10. Must be able to utilize standard computer systems for both building (HVAC, fire, etc) and administrative (word processing, spreadsheets, etc.) purposes.

11. Ability to work with minimal supervision, establish priorities, and prepare budgets.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend availability

Work setting:

  • In-person

Experience:

  • Maintenance: 2 years (Preferred)

Work Location: In person




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